Account Executive II

Summary: The Account Executive II role at V-Soft Consulting is a remote position focused on managing client relationships and overseeing multi-channel creative development. The ideal candidate will have extensive account management experience and strong communication skills to effectively collaborate with internal teams and clients. Responsibilities include leading client conversations, managing feedback, and ensuring high-quality creative outputs. This position requires a proactive approach to managing expectations and timelines while advocating for both client needs and quality standards.

Key Responsibilities:

• Serve as the day-to-day client contact for assigned workstreams, building trusted relationships and enabling productive collaboration.
• Lead client conversations to uncover business needs, objectives, audience considerations, success metrics, and key inputs.
• Manage client feedback and revisions, translating input into clear direction for internal teams while protecting scope, strategy, and timelines.
• Set and manage expectations on timing, deliverables, dependencies, and approvals; proactively flag risks and provide options.
• Partner with Creative, Motion, Design, Copy, Project Management, and Operations to deliver high-quality work across formats including email and digital communications, PPT presentations, video and motion assets, and print/digital collateral.
• Ensure briefs are clear and complete (objective, audience, mandatories, tone, deliverables, timelines, approvers, and required inputs).
• Facilitate client reviews, consolidate feedback for internal reviews, and drive clear next steps to keep work moving.
• Act as an advocate for both client needs and Goldmind quality standards; help teams deliver smart, effective creative solutions.

Key Skills:

• 5 - 8+ years of account management experience in a creative agency or in-house agency environment (Senior Account Manager/Account Supervisor level).
• Demonstrated experience managing multi-channel creative development (email, presentations, video/motion, collateral, digital/print assets).
• Strong client management skills: briefing, expectation-setting, presenting work, handling feedback, and guiding revisions.
• Proven ability to collaborate cross-functionally with creative, motion, project management, and operations.
• Excellent communication skills (written, verbal, and presentation), with the ability to translate business needs into actionable creative direction.
• Strong organizational skills and comfort managing multiple projects, stakeholders, and deadlines simultaneously.
• Experience working within a regulated or highly matrixed organization.
• Familiarity with creative workflows and production processes (review cycles, routing, versioning, legal/compliance considerations where applicable).
• Ability to read performance or business insights and translate them into stronger creative direction.
• Proficiency with common workflow tools (e.g., Workfront) and experience with Generative AI (e.g. OpenAI).
• Creative sensibility and understanding of how strong strategy shows up in execution.
• Client-first partnership with the ability to challenge constructively and advocate for great work.
• Clarity and precision in briefs, feedback, and next steps.
• Operational rigor (timelines, dependencies, approvals, risk management).
• Cross-functional leadership without direct authority; strong facilitation skills.
• Adaptability across work types and pace changes.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other