Summary: The Remittance Analyst role at an international bank involves processing remittance transactions for both personal and corporate clients, ensuring compliance with regulatory standards, and enhancing operational efficiency. The position requires collaboration with project teams for system implementation and user acceptance testing (UAT), as well as resolving customer issues related to remittance transactions. The analyst will also focus on risk management and quality control within the remittance process. Strong communication skills and the ability to identify process improvements are essential for success in this role.

Key Responsibilities:

• Process inward and outward remittance transactions for personal and corporate customers
• Assist project team on system implementation & UAT testing, provide training for internal
• Identifying opportunities to streamline remittance processes, enhance efficiency, and reduce operational costs
• Ensuring compliance with regulatory requirements and internal policies related to remittance processing and anti-money laundering (AML) regulations
• Implementing quality control measures to maintain accuracy in payment processing and minimize errors or discrepancies
• Monitoring and mitigating risks associated with remittance processing, such as fraud, errors, or operational disruptions
• Resolving escalated issues related to remittance transactions and ensuring a high level of customer satisfaction

Key Skills:

• Bachelor's degree in finance, or a related field
• 2+ years of experience in remittance within a banking or financial services environment
• Experience in project management and UAT
• Open to candidates with payment or business analyst background
• Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders
• Ability to identify and implement process improvements and advise on process efficiency
• Ability to handle multi-tasks under pressure, adaptable to changes

Salary (Rate): undetermined

City: Hong Kong

Country: Hong Kong

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other