Records Officer

Records Officer - 6 Month Contract (Inside IR35)

Location: Mansfield, Nottinghamshire (Hybrid)

We are currently recruiting for an experienced Records Officer to join a well-established public sector organisation on an initial 6-month contract.

This is a hybrid role with an expectation of at least 3 days per week in the office, with the remaining days working remotely, subject to business requirements. Please note that the successful candidate will be required to attend the office 5 days per week during the initial training period (approximately one month).

Key Responsibilities

• Deliver an efficient records management service, including retrieving, tracking and returning physical records, files and maps.
• Conduct detailed records searches to support business operations, customer enquiries and statutory information requests.
• Manage electronic and physical records in accordance with information governance policies and best practice.
• Support records retention, disposal and data migration activities while ensuring compliance with legal and organisational requirements.
• Provide guidance on electronic document and records management systems (EDRMS).
• Maintain accurate records and ensure high standards of data quality.
• Build effective relationships with internal and external stakeholders, delivering excellent customer service.
• Manage records storage facilities, ensuring secure handling of documents and compliance with health and safety procedures.
• Identify opportunities to improve records management processes and ways of working.

Essential Skills & Experience

• Previous experience in records management, document control or information management.
• Experience working within a government, public sector or regulated environment is highly desirable.
• Good understanding of information governance, records life cycle management and data protection principles.
• Experience using Electronic Document and Records Management Systems (EDRMS) or similar document management systems.
• Ability to carry out detailed records searches and maintain accurate documentation.
• Strong organisational skills with excellent attention to detail.
• Excellent communication and stakeholder management skills.
• Proven ability to deliver high levels of customer service.
• Comfortable handling confidential and sensitive information.
• Able to undertake manual handling activities, including moving archive boxes and working at height when required.

Desirable

• Experience supporting Freedom of Information (FOI) and Subject Access Request (SAR) processes.
• Professional records management qualification or equivalent practical experience.