Receptionist - PCC (Tamworth)

Summary: The role of Receptionist at a busy Primary Care Centre in Tamworth involves being the first point of contact for patients, ensuring a welcoming environment and smooth daily operations. The position requires excellent communication skills and the ability to manage appointment bookings and patient queries effectively. The Receptionist will support both clinicians and administrative staff while maintaining confidentiality and compliance with NHS policies. This is a temporary contract aligned with NHS Band 2/3 salary depending on experience.

Key Responsibilities:

• Greeting patients and visitors with warmth and professionalism
• Managing appointment bookings via telephone, online, and in person
• Handling patient queries and directing them to the appropriate services
• Maintaining accurate records and updating patient information systems
• Supporting clinicians and administrative staff with day-to-day tasks
• Ensuring confidentiality and compliance with NHS policies

Key Skills:

• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Confident in using IT systems (training provided for NHS software)
• Ability to remain calm under pressure in a busy environment
• Previous experience in a healthcare or customer service role is desirable but not essential

Salary (Rate): undetermined

City: Tamworth

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other