Summary: The role of Medical Receptionist/Administrator at Parkway Medical Centre involves being the first point of contact for patients, managing appointment requests, and ensuring efficient communication within the practice. The position requires a motivated individual who can navigate patient care effectively while supporting a dedicated healthcare team. The initial contract is for 12 months, with the potential for permanence based on business needs.

Key Responsibilities:

• Care navigation and signposting patients to appropriate services.
• Managing appointment requests via telephone, face-to-face, and e-consultations.
• Processing pathology samples and notifying patients of results.
• Handling repeat prescription requests according to protocols.
• Ensuring accurate communication and documentation within the practice.
• Scanning patient-related documents and maintaining healthcare records.
• Promoting health campaigns to high-risk patients.
• General administration duties including opening and securing premises.
• Providing clerical assistance to practice staff as needed.

Key Skills:

• Efficient and self-motivated with strong organizational skills.
• IT literate, with experience in clinical systems (preferably Emis Web).
• Excellent communication skills and a good telephone manner.
• Flexibility and a positive attitude towards work.
• Previous experience in a GP practice or clinical setting preferred.
• GCSE or equivalent qualification in English and Maths.

Salary (Rate): £12.21

City: Middlesbrough

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other