Venesky-Brown s client, a public sector organisation in Edinburgh, is currently looking to recruit a Receptionist working 3 days per week - for as soon as possible until the 11th of October on a rate of 14.32/hour PAYE hours per week, 8.30am - 4.30pm (Monday, Tuesday, Thursday). This role will be based onsite in Granton, Edinburgh.A current PVG disclosure or the intention to apply for one is required for this role.Responsibilities To act as first point of contact for all stakeholders onsite or making contact via telephone or email, including through shared mailboxes Supporting the co-ordination of all different types of visit processes, including staff and student recruitment, visits from emergency services and visits from external guests To support car park activity, including issuing temporary passes and pre-arranged visitor permits; dealing with parking enquiries and maintaining accurate records of permits issued To handle all calls to the organisation switchboard as quickly and efficiently as possible using the electronic switchboard and to work with IT to ensure that the telephone database is updated and kept current and accurate To provide front line information Provide Front of House support across the organisation as required Provide support to internal and external events as requiredEssential Skills Experience of working in a busy customer service focussed environment Experience of dealing with a variety of stakeholders Knowledge of effective office administration practices Experience of providing frontline information and advice to individuals Experience of Microsoft packages, including Word, Excel, Forms and Teams Customer focussed Confidence to work independently and as part of a team Comfortable using a range of systems in an administrative function Ability to task switch and prioritise customer service comfortablyDesirable Skills HNC or equivalent in appropriate areaIf you would like to hear more about this opportunity please get in touch.











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