Receptionist Administrator

Receptionist Administrator

Posted 4 days ago by Wrightbus

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Negotiable
Undetermined
Undetermined
Ballymena, Northern Ireland, United Kingdom
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Administrative Support General Administrative Support Mail Processing Management Microsoft 365 Microsoft Excel Microsoft Office Microsoft PowerPoint Microsoft Word

Summary: The Receptionist Administrator at Wrightbus serves as the first point of contact for visitors and callers, ensuring an excellent visitor experience while undertaking various administrative tasks as directed by the Senior Management Team. This role is a maternity cover, fixed-term position for 12 months, starting on 1st September 2025. The position is based in Ballymena, Northern Ireland, and involves front-of-house duties, telephone and mail processing, and general administrative support.

Key Responsibilities:

  • Greet and welcome visitors, informing relevant staff of their arrival.
  • Assist in organizing hospitality for visitors and internal meetings.
  • Operate switchboard, manage telephone calls, and take messages.
  • Provide administrative support, including monitoring email queries and completing mail merges.
  • Assist sales department with customer service contacts.
  • Organize corporate travel and book taxis for staff and visitors.
  • Process invoices and maintain records for departmental cost allocation.

Key Skills:

  • Minimum 1 year's reception experience.
  • 5 GCSEs Grade A-C including English and Maths (or equivalent).
  • 12 months relevant experience in a similar position.
  • Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience managing high volume calls and emails.

Salary (Rate): undetermined

City: Ballymena

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job type: Temporary

Location: Wrightbus

Closing date: Monday 04 Aug 2025 08:00

We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.

The Job Summary: Wrightbus is the fastest growing production company in Europe. We are recruiting for a Receptionist Administrator to act as the first point of contact for visitors and callers to the business to ensure an excellent visitor experience. To undertake a range of other administrative tasks as identified by the Senior Management Team. Maternity cover, fixed term, for 12 months. Start date 1st September 2025.

The Role:

  • Front of House Duties
  • Greet and welcome visitors to the Offices between 8.15am and 5pm, informing the relevant member of staff of their arrival.
  • To assist in organising hospitality of visitor and internal meetings
  • Telephone/Mail Process and deliver internal and external mail daily.
  • Telephone System: Operate switchboard from 8.15am - 5pm; receiving and transferring telephone calls, announcing callers, taking brief messages, and passing these on via the email system or connecting callers to staff members personal direct lines
  • Maintain and ensure that the answer message is appropriate
  • Review and update on a regular basis the staff contact, and telephone extension lists
  • QCD859 - Rev 1 Administration Tasks
  • Provide administrative and general support to the business.
  • Monitoring and responding to email queries.
  • Assist with queries in a professional and efficient manner.
  • To complete mail merges to customers and employees as and when required
  • To assist sales department with customer service contact via telephone and post
  • Use of Internal IT programmes, for example to request purchases orders via Therefore/Sage
  • Travel Assist in organising corporate travel via our online travel booking system
  • On receipt of the request, book taxis on behalf of members of staff and visitors
  • Process invoices and keep records to ensure costs are allocated to the relevant departments.

The Requirements:

  • Minimum 1 year's reception experience.
  • 5 GCSEs Grade A-C to include English and Maths (or equivalent)
  • 12 months proven extensive relevant experience working in a similar position.
  • Working knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint.
  • Demonstrable experience of managing high volume calls and emails.

The Benefits:

  • 4% bonus
  • Life Insurance
  • Medicash scheme
  • Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
  • Free car parking
  • Canteen
  • Career progression
  • Professional development
  • Flexitime

#wbstaff

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