Reactive Contracts Manager
Housing Repairs & Property Services
Berkshire
4 Days On-Site Per Week
Initial 3-Month Contract - with a possibility of getting extended
Immediate Start Available
Lead a High-Performing Housing Repairs Service
We are seeking an experienced Reactive Contracts Manager to provide temporary cover within a busy Housing Repairs and Property Services team.
This is a key leadership role responsible for managing the delivery of a high-volume responsive repairs service, ensuring repairs and maintenance works are completed safely, efficiently, and in line with performance targets. The successful candidate will play a vital role in maintaining service continuity during the substantive post holder's long-term absence.
Key Responsibilities
- Lead the delivery of a responsive/reactive repairs service across the housing portfolio.
- Manage contractors, subcontractors, supervisors, trade operatives and support staff.
- Drive performance against service standards, KPIs and contractual obligations.
- Monitor budgets and expenditure, ensuring value for money and effective resource allocation.
- Ensure compliance with all relevant health and safety legislation and regulations.
- Review operational performance and implement continuous service improvement initiatives.
- Manage contractor relationships and hold suppliers accountable for service delivery.
- Produce performance reports and provide operational updates to senior management.
- Ensure excellent customer outcomes through effective repairs and maintenance delivery.
We are looking for a proven housing repairs professional with:
- Significant experience managing reactive or responsive repairs services.
- A strong background within Social Housing, Local Authorities, Housing Associations or Property Maintenance Contractors.
- Experience managing large operational teams and external contractors.
- Strong knowledge of repairs and maintenance operations.
- Experience managing budgets and monitoring service performance.
- Sound understanding of health and safety compliance within a property services environment.
- Excellent leadership, stakeholder management and communication skills.
- The ability to hit the ground running and quickly establish themselves within a busy operational service.
Have the expertise and experience??
APPLY NOW!!
contact Muzna Naqvi at Reed Reading Office