RAN Support Engineer (34586)
Posted 1 week ago by 1764659832
Negotiable
Outside
Hybrid
USA
Summary: Myticas is seeking a RAN Support Engineer to serve as an onsite Resident Engineer for their client's customer. The role requires recent experience in troubleshooting and supporting telecommunication equipment, as well as managing network configurations and upgrades. The engineer will also be responsible for preparing reports and leading contractors during installations. This position offers flexibility in working arrangements, either remotely or in Memphis, Tennessee.
Key Responsibilities:
- Perform first level of troubleshooting/response for anomalies found in the above elements.
- Raise tickets with care team for issues that he couldn't solve.
- Support activities/migrations/upgrades/ Implement change requests on behalf of customer (those are normally carried out by care team).
- Prepare/review MOPs of activities. (if this is covered in the sow for RE)
- Participate in ORT/ATP. (if this is covered in the sow for RE)
- Provide incident reports and kpi reports (if this is covered in the sow for RE).
- Provide technical support and troubleshooting assistance to end-users and stakeholders.
- Maintain accurate records of network configurations, changes, and upgrades.
- Lead trained contractors and BSS engineers during installation and integration of telecommunication equipment.
- Conducted trials & features testing, launched new products. (if this is covered in the sow for RE)
Key Skills:
- O&M experience in Airscale, FlexiZone (Indoor & outdoor) BTS site solutions.
- Experience in BTS Element manager (Web user interface, BTS site manager and BTS CLi).
- Experience in troubleshooting and tracing tools (Emil tool kit, DCAP, UTF, 5G tool kit ..etc).
- Experience in OSS various applications (CM operation manager, CM Editor, Work Flow tool, Software manager, Monitor Application..etc).
Salary (Rate): undetermined
City: Memphis
Country: USA
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Myticas is looking for a RAN Support Engineer. The Candidate will work as onsite Resident Engineer with our clients customer and MUST have recent experience and able to meet the following requirements:
- Perform first level of troubleshooting/response for anomalies found in the above elements.
- Raise tickets with care team for issues that he couldn't solve.
- Support activities/migrations/upgrades/ Implement change requests on behalf of customer (those are normally carried out by care team).
- Prepare/review MOPs of activities. (if this is covered in the sow for RE)
- Participate in ORT/ATP. (if this is covered in the sow for RE)
- Provide incident reports and kpi reports (if this is covered in the sow for RE).
- Provide technical support and troubleshooting assistance to end-users and stakeholders
- Maintain accurate records of network configurations, changes, and upgrades
- Lead trained contractors and BSS engineers during installation and integration of telecommunication equipment.
- Conducted trials & features testing, launched new products. (if this is covered in the sow for RE)
REQUIREMENTS:
- O&M experience in Airscale, FlexiZone (Indoor & outdoor) BTS site solutions
- Experience in BTS Element manger (Web user interface, BTS site manager and BTS CLi)
- Experience in troubleshooting and tracing tools (Emil tool kit, DCAP, UTF, 5G tool kit ..etc)
- Experience in OSS various applications (CM operation manager, CM Editor, Work Flow tool, Software manager, Monitor Application..etc)