Quality Assurance Analyst

Summary: The Quality Assurance Analyst role involves ensuring high-quality standards during technology system changes within a leading organization. The position requires collaboration with stakeholders to manage change requests and implement quality assurance processes effectively. This newly created role offers a significant opportunity for a detail-oriented professional to impact change management positively. The ideal candidate will possess strong analytical skills and a commitment to delivering quality outcomes in a dynamic IT environment.

Key Responsibilities:

• Assess, document, and manage change requests related to technology systems and applications.
• Conduct risk and impact analyses to identify potential challenges associated with changes.
• Develop, execute, and maintain comprehensive test plans, test cases, and scripts to detect and resolve defects.
• Monitor and report on testing progress, document results, and facilitate issue resolution.
• Maintain detailed documentation for change management processes and quality assurance activities.
• Ensure compliance with industry standards and internal policies related to change and quality management.
• Conduct post-implementation reviews to assess change effectiveness and identify areas for improvement.
• Communicate with business users, development teams, and stakeholders to provide updates on change initiatives and quality assurance activities.
• Offer training and support to colleagues on best practices in change management and quality assurance.

Key Skills:

• Proven experience in change management and quality assurance within an IT environment.
• Strong background in managing change requests and executing quality assurance processes.
• Knowledge of software testing methodologies, tools, and processes.
• Familiarity with change management frameworks (e.g., ITIL) and project management principles.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow).
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills, with the ability to work effectively across teams.
• Attention to detail and a commitment to delivering high-quality outcomes.
• Ability to adapt to changing priorities in a fast-paced environment.

Salary (Rate): £35,000

City: Preston

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT