Qlikview - Senior Technical Support Analyst
Posted 1 week ago by OCC Computer Personnel
£400 Per day
Undetermined
Hybrid
United Kingdom
Summary: We are looking for a Senior Technical Support Analyst with extensive QlikView experience to provide part-time, long-term support for a live Business Intelligence solution. This hybrid contractor role includes an initial on-site knowledge transfer phase, followed by a rotation of 2 months on-site and 2 months off-site. The analyst will collaborate with business stakeholders to resolve technical issues and recommend enhancements. Strong technical support skills and experience with QlikView are essential for this position.
Key Responsibilities:
- Provide 2nd/3rd line support for QlikView applications
- Support and maintain dashboards, data models, and ETL processes
- Troubleshoot performance, data, and user access issues
- Work with business users to understand reporting requirements
- Recommend and help shape new functionality and improvements
- Manage reload schedules and system stability
- Produce support documentation and user guidance
- Act as a trusted technical advisor to IT and the business
Key Skills:
- Strong commercial experience supporting QlikView
- Background as a Senior BI Support Analyst/Qlik Developer/Technical Analyst
- Strong understanding of data modelling and BI architectures
- Confident engaging directly with non-technical stakeholders
- Experience working in a contractor or consulting capacity
Salary (Rate): £400 per day
City: undetermined
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Qlikview - Senior Technical Support Analyst
We are seeking a Senior Technical Support Analyst with strong QlikView experience to provide part-time, long-term support for a live Business Intelligence solution. This is a hybrid contractor role with an initial on-site knowledge transfer phase, followed by a 2 months onsite/2 months offsite rotation.
You will work closely with business stakeholders to support the platform, resolve technical issues, and recommend enhancements and new functionality.
Key Responsibilities
-
Provide 2nd/3rd line support for QlikView applications
-
Support and maintain dashboards, data models, and ETL processes
-
Troubleshoot performance, data, and user access issues
-
Work with business users to understand reporting requirements
-
Recommend and help shape new functionality and improvements
-
Manage reload schedules and system stability
-
Produce support documentation and user guidance
-
Act as a trusted technical advisor to IT and the business
Required Experience
-
Strong commercial experience supporting QlikView
-
Background as a Senior BI Support Analyst/Qlik Developer/Technical Analyst
-
Strong understanding of data modelling and BI architectures
-
Confident engaging directly with non-technical stakeholders
-
Experience working in a contractor or consulting capacity
Desirable
-
Qlik Sense
-
SQL/database support
-
Prior experience in enterprise-scale environments