QA - Player Experience Lead Start Date: Feb 2025 Contract Length: 18 Month Contract Location / Hybrid Working: Remote, UK Pay Rate: Up to 200 per day PAYE Summary Trust in SODA is collaborating with a leading software and gaming organization on the hunt for a QA - Player Experience Lead. They are looking for passionate individuals who have a well documented history of gaming. The Role: Focusing on the daily game experience, including whole-experience reviews in Live Environments Coordinating the new Player Experience Team to provide wide and in-depth coverage of all aspects of the game Conducting informed, holistic and cyclical coverage to review actual player experience Gathering insights from Customer Services, the player community, telemetry and direct experience, you will engage in sessions to find, replicate and detail problems, and provide data-supported initiatives to improve the player experience Key points for the role: Experience in Software Quality Assurance on multiple released titles Passionate but level-headed, self-motivated, articulate, a collaborative team player, investigative, committed to self-improvement Proven history of managing teams, preferably within Quality Assurance Experience working with cross-discipline dev teams Experience with open-world online games Bonus points for experience with Zendesk or Dynamics 365