Negotiable
Undetermined
Undetermined
England, United Kingdom
Summary: The QA Lead role involves overseeing QA processes, strategy, and quality delivery for a Chat platform and a Loyalty/Coupon system across multiple markets. The position requires strong manual testing skills, test automation knowledge, and the ability to lead a small QA team while facilitating communication among developers, managers, and clients. The role is contract-based with a duration of 6 months, potentially extendable.
Key Responsibilities:
- Define and implement QA strategy, testing plans, and structured QA processes across both products
- Lead and mentor a team of 3 QA specialists, driving quality standards and best practices
- Identify and automate — or recommend automation approaches for — repetitive tasks such as regression testing
- Establish and track KPI-driven quality metrics to continuously improve delivery performance
- Serve as the key communication link between developers, QA, product managers, and the client
Key Skills:
- Proven experience as a QA Lead with hands-on team leadership responsibilities
- Strong manual testing skills with experience in test planning, strategy, and process design
- Solid understanding of test automation — able to automate or guide automation of repetitive workflows
- Experience defining and tracking QA KPIs and quality metrics
- Comfortable working with developers, managers, and clients in a multi-product, agile environment
Salary (Rate): £43.00/hr
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
We are looking for an experienced QA Lead to take ownership of QA processes , strategy, and delivery quality across two live products — a Chat platform and a Loyalty / Coupon system — running in multiple markets. The role requires strong manual testing expertise, a solid grasp of test automation , and the ability to lead a small QA team while bridging developers, managers, and the client.
Key Responsibilities:
- Define and implement QA strategy, testing plans, and structured QA processes across both products
- Lead and mentor a team of 3 QA specialists, driving quality standards and best practices
- Identify and automate — or recommend automation approaches for — repetitive tasks such as regression testing
- Establish and track KPI-driven quality metrics to continuously improve delivery performance
- Serve as the key communication link between developers, QA, product managers, and the client
Must-Have Requirements:
- Proven experience as a QA Lead with hands-on team leadership responsibilities
- Strong manual testing skills with experience in test planning, strategy, and process design
- Solid understanding of test automation — able to automate or guide automation of repetitive workflows
- Experience defining and tracking QA KPIs and quality metrics
- Comfortable working with developers, managers, and clients in a multi-product, agile environment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Duration: 6 months with possible extension.