QA - Customer Service Representative
Posted 3 days ago by Trust In SODA
£170 Per day
Undetermined
Onsite
West Midlands
Job description
QA - Customer Service Representative
Start Date: Feb 2025
Contract Length: 18 Month Contract
Location / Hybrid Working: Remote, UK
Pay Rate: Up to 170 per day PAYE
Summary
Trust in SODA is collaborating with a leading software and gaming organization on the hunt for a QA - Customer Service Representative based in the Business Support and Administrative team. They are looking for passionate individuals who have a well documented history of gaming.
The Role:
- Examining stability and performance, searching for high impact problems and inconsistencies and developing understanding of exploits and cheats
- Stressing and edge-testing new features within the wider game environment whilst identifying emergent issues in support of our build-hardening processes
- Operating in Live Gaming sessions and Coordinated Events, and performing with high levels of confidentiality and integrity at all times
Key points for the role:
- Experience in Software Quality Assurance on multiple released titles
- Driven through knowledge gained from coordinating with Customer Services, Community Engagement, Engineering and Production and you will influence ongoing development from Design to Quality Assurance
- Experience working with cross-discipline dev teams
- Experience with open-world online games