Property Sales Manager

Property Sales Manager - (25665) Hybrid working; Strawberry Lane, Newcastle Upon Tyne (2 days a week), from home and across our North of England property portfolio Salary c£42,000 pa (negotiable on experience) plus great benefits including Health cash plan worth £1240 pa, plus mileage Full time (37.5 hpw) Fixed Term – 12 months initially Home a place where you belong… We have a fantastic opportunity for an experienced Sales Progression Manager to lead our team responsible for affordable home ownership resales, staircasing, remortgages, tenant sales and transfers of equity. You'll apply your expertise in sales progression to help drive our team towards achieving positive customer journeys and exceeding sales targets. Key responsibilities include being a primary contact for customers, providing exceptional customer service, addressing service requests and complaints promptly, and improving work quality overall.

Typical day as Property Sales Manager Maximising sales performance across all transactions, ensuring the team are proactive on sales conversions to exceed targets. Driving all activity and sales performance, ensuring our customer journeys are informed, positive and proactive. Prioritising and managing a varied workload to meet performance targets and statute deadlines. You’ll be a key point of contact for the wider business, our customers and external stakeholders during the end to end conveyance period and beyond. Unleashing the potential of your team, through brilliant coaching you’ll ensure exceptional quality of service, customer satisfaction, reduce sales periods and drive overall service improvements. Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work in the UK Employer!

You bring A strong property sales background, with expert knowledge and experience in affordable home ownership initiatives and after sales services to ensure that the service provided to customers is right first time. You’ll also know all about shared ownership resales to staircasing, and lease extensions to remortgages. A proven people manager who is resilient and determined, who can get the best out of your team to deliver outstanding customer experience whilst smashing your sales targets. Great interpersonal skills, proactive and positive in engaging with customers, inspiring your team to be the same. Analytical, being able to bring creative solutions and new ways of working to drive sale conversions and continuous improvement. A great knowledge of the property market, and all the legal bits that come with that, as well as relevant housing acts, Homes England guidelines and relevant housing legislation. Previous experience using Sales Force/CRM would be advantageous but training will also be provided.

What's in it for you? 34 days leave (includes bank hols and a “me day” to use whenever you fancy) the option to buy 5 more, and paid time off for volunteering too! If you still with us for longer, holidays increase to 39 days. Mutual bonus and annual pay award Health cash plan saving you from £1140 pa, covering your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! You'll have first opportunity to apply for our vacancies across our teams as we hope you want to stay with us longer! Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details 37.5 hours per week. This is a hybrid role and you’ll spend a minimum of 2 days in the office, others working at home or across our property portfolio. Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find out more Click APPLY NOW to see our Lead Statutory Sales Executive Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Work Locations Newcastle upon Tyne (Strawberry Lane), One Strawberry Lane, Newcastle upon Tyne NE1 4BX Closing Date : 27.Jul.25, 11:59:00 PM