Project Support Officer
Posted Today by VIQU Ltd
£150 Per day
Inside
Undetermined
Birmingham, West Midlands, England, UK
Summary: The Project Support Officer role involves supporting a telephony rollout project for a public sector organization in Birmingham, aimed at modernizing communication systems. This position is ideal for individuals looking to enhance their career in IT project work, regardless of their technical background. The officer will provide essential support and guidance to staff during the transition to new telephony and Microsoft Teams solutions.
Key Responsibilities:
- Auditing and mapping existing phones, checking locations against internal asset records
- Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings
- Building, connecting, and configuring new phones with the correct extensions
- Providing general support and guidance - being approachable, answering questions, and guiding staff through the changes.
Key Skills:
- Confident communicator, comfortable working with stakeholders and staff at all levels
- Competent in Microsoft Excel - able to update trackers and manage spreadsheets effectively
- Proficiency in Microsoft Office applications and general IT literacy
- Well organised and proactive - able to manage your workload independently
Salary (Rate): £150 per day
City: Birmingham
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Project Support Officer - 8-Month Contract - Birmingham
VIQU has partnered with a public sector organisation in Birmingham seeking an Project Support Officer to support an upcoming telephony rollout project, helping modernise communication systems across the organisation.
This is a fantastic opportunity for someone looking to build or strengthen their career in IT project work, even if you don't have a technical background.
The role:
As a Project Support Officer, you'll be part of the team ensuring a smooth rollout of the new telephone systems. You'll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions.
The successful Project Support Officer will:
- Auditing and mapping existing phones, checking locations against internal asset records
- Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings
- Building, connecting, and configuring new phones with the correct extensions
- Providing general support and guidance - being approachable, answering questions, and guiding staff through the changes.
Key skills & experience:
- Confident communicator, comfortable working with stakeholders and staff at all levels
- Competent in Microsoft Excel - able to update trackers and manage spreadsheets effectively
- Proficiency in Microsoft Office applications and general IT literacy
- Well organised and proactive - able to manage your workload independently
Role details:
- Job role: Project Support Officer
- Job type: Contract
- Duration: 8-month contract (till end of March 2026)
- Rate: £150 per day paid to Umbrella company
- Location: Birmingham
Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.
Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
