Role
We're recruiting a Senior Project Manager to lead the end-to-end implementation of a new organisation-wide management platform for a large London-based charity operating across 43 sites.
The organisation is replacing its current system with a new SaaS platform that will sit at the heart of its day-to-day operations, covering areas including enrolment, individual records, attendance, scheduling, payments, reporting and wider operational processes.
Key responsibilities
- Leading the end-to-end implementation of the new SaaS management platform
- Running discovery and requirements-gathering sessions with stakeholders across the organisation
- Owning the overall project plan, milestones, dependencies, RAID and governance
- Managing the relationship and delivery plan with the external software vendor
- Overseeing system configuration and managing requirements against the capabilities of the platform
- Leading data migration, integrations, testing and UAT
- Coordinating training, business readiness and change activity ahead of rollout
- Managing a phased implementation across 43 sites
- Providing clear reporting and updates to senior stakeholders
- Taking the programme through go-live and transition into BAU
What we're looking for
We're looking for an experienced, hands-on Project Manager who has previously led a comparable system implementation.
Ideally, you'll have:
- Strong Project Management experience within Higher Education
- End-to-end delivery of a Student Management System, Student Records System or Student Information System
- Experience with platforms such as SITS / Tribal SITS, TechnologyOne, Ellucian Banner, Unit4 Student Management or similar
- Experience delivering SaaS/platform implementations involving configuration rather than heavily bespoke development
- Strong data migration, integration, testing and UAT experience
- Experience managing third-party software vendors
- Strong governance, RAID, dependency and project planning skills
- Experience delivering across multiple stakeholder groups and/or locations
- A structured Waterfall or hybrid delivery background
- The ability to challenge requirements and work with stakeholders to find practical solutions within the capabilities of a platform
Opportunity
This is a great opportunity to take ownership of a high-impact transformation programme and apply experience from the Higher Education/student systems space in a different but highly transferable environment.