Project Overview
An IT managed services provider client is undertaking an IT services separation and transition from its parent group to a new outsourcing provider.
This is the customer's first outsourcing experience involving coordination among three parties: the parent group, the customer business, and the new provider.
The gig focuses on hands-on delivery to ensure successful transition execution.
Duration: Initial 3 months, probable extension to March 2027
Location: 2/3 days per week in Milton Keynes/Basingstoke - Occasional travel to Dubai
Key Responsibilities
- Collaborate with the Programme Manager to drive deliverables, monitoring and following up on actions and owners across all involved parties until closure
- Own and maintain the integrated project plan, updating it accurately as dependencies and dates shift
- Manage programme governance documents including RAID logs, decision logs, action trackers, and progress reports
- Ensure all parties meet milestones and escalate delays promptly
- Develop credible working relationships with board, executive, and client stakeholders within a flat organisational structure
- Understand infrastructure workstreams such as Microsoft Azure, on-premise, network, and end-user environments to challenge progress and identify risks
Required Skills and Experience
- Proven experience as a hands-on Project Manager or PMO Lead managing IT separations, carve-outs, transitions or outsourcing programs
- Strong programme control skills including integrated planning (preferably with MS Project or similar tools) and maintaining RAID, decision, and action logs
- Background in IT infrastructure, especially Microsoft Azure cloud and on-premise environments
- Persistent and tenacious approach, comfortable pushing third parties and senior stakeholders for responses
- Confident communication skills engaging with board, executive, and client stakeholders
Deliverables
- Up-to-date and accurate integrated project plan
- Programme governance artefacts: RAID log, decision log, action tracker, and progress reports
- Escalation reports for any milestone slippages
- Clear documentation of risks and progress in infrastructure workstreams