Summary: The role of Project Manager focuses on delivering M365 solutions within a managed services context, ensuring customer satisfaction while managing project scopes and budgets. The position requires acting as the primary contact for clients, overseeing project planning, execution, and delivery to meet organizational objectives. A strong background in project management, particularly in the MSP space, is essential for success in this role. The position is hybrid and classified as outside IR35.

Key Responsibilities:

• Oversee planning, execution, and delivery of M365 projects to managed services clients.
• Ensure customer satisfaction while managing project scopes and budgets.
• Act as the primary customer contact throughout the project lifecycle.
• Align project outcomes with client requirements and organizational objectives.

Key Skills:

• Prince 2 Practitioner or equivalent industry-recognized qualifications.
• Understanding of Waterfall and Agile methodologies.
• Familiarity with ITIL and IT service management (ITSM) principles.
• Proven experience as a Project Manager in a Managed Service Provider environment.
• Skilled in project management tools and ITSM platforms.
• Experience with Microsoft Modern Work / M365 technology stack.
• Familiarity with vendor management and procurement processes.

Salary (Rate): 500

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT