Project Manager
Posted 5 days ago by 1770990749
£80 Per hour
Outside
Hybrid
London Area, United Kingdom
Summary: The role of CRM & D365 Implementation Project Manager involves leading a comprehensive CRM implementation project from inception to completion within a global group. The position requires hands-on management of Dynamics 365 and collaboration with Finance and Operations teams to achieve significant business outcomes. The ideal candidate will possess extensive experience in CRM implementations and a detail-oriented approach to project delivery. Strong communication skills are essential for reporting to senior stakeholders and managing project complexities.
Key Responsibilities:
- Lead end-to-end CRM implementation projects, including Dynamics 365, Salesforce, HubSpot, or similar platforms.
- Manage the delivery process from discovery and design through to rollout and adoption.
- Collaborate closely with Finance and Operations teams on Dynamics 365 Finance & Operations projects.
- Develop detailed project plans, track dependencies, and ensure timely execution of actions.
- Provide strategic updates to the Steering Committee, translating complex information into clear communication.
Key Skills:
- Demonstrable experience in leading end-to-end CRM implementations.
- Solid background in Dynamics 365 Finance & Operations projects.
- Ability to collaborate effectively with Finance and Operations stakeholders.
- Detail-oriented approach to project management, including plans, RAIDs, timelines, and budgets.
- Proactive attitude with strong communication skills for engaging with senior stakeholders.
Salary (Rate): £80.00/hr
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
CRM & D365 Implementation Project Manager £500–575 per day | Outside IR35 | Hybrid (3 days Central London) We're supporting a global group with multiple operating companies to build out their internal transformation capability. They need a CRM & D365 Implementation Project Manager to join a small, agile consulting team driving real change across the business.
The Role You'll kick off by leading a full end-to-end M&A CRM implementation from the ground up. We're looking for someone who's done this before – whether that's Salesforce, HubSpot, Dynamics 365 Sales, ZohoCRM, a specialist M&A platform, or similar. You'll own the delivery from discovery and design through to rollout and adoption. Once that's embedded, you'll move onto Microsoft Dynamics 365 Finance & Operations projects, working hand-in-glove with Finance and Operations teams to deliver meaningful business outcomes. This isn't a role for someone who likes to stay at the high level. You need to get into the weeds – building detailed plans, tracking every dependency, chasing actions relentlessly, and making sure nothing slips through the cracks. At the same time, you'll be reporting into a Steering Committee, so you need to translate complexity into clear, strategic updates.
What You'll Bring ·Demonstrable experience leading end-to-end CRM implementations (D365 CRM, Salesforce, HubSpot, Zoho, M&A CRM or similar) ·Solid background working on D365 Finance & Operations projects ·Close collaboration with Finance and Operations stakeholders – you understand their world ·Detail-obsessed approach to delivery – plans, RAIDs, timelines, budgets, dependencies ·Highly proactive and comfortable driving momentum, even when it means chasing people ·Excellent communication skills – equally comfortable in the detail or presenting to senior stakeholders