£700 Per day
Inside
Hybrid
City of London, UK
Summary: The role of Senior Client Change Manager at a Tier 1 Investment Bank involves leading a high-profile portfolio within the Securities Services division. The position requires a delivery specialist with strong stakeholder management skills and deep technical knowledge in Fund Admin, Middle Office, Transfer Agency, and Custody. The successful candidate will have end-to-end ownership of a change portfolio and will direct a team to ensure quality delivery and commercial viability. This is an immediate requirement with a focus on urgent hiring.
Key Responsibilities:
- Act as the primary interface for the end-client, translating their strategy into internal consultancy delivery roadmaps.
- Manage a high volume of often unconnected Change Requests (CRs) across a multi-layered banking environment.
- Direct a team of PMs and BAs to ensure commercial viability, quality of delivery, and benefit realization.
- Maintain a sharp eye on SLAs, KPIs, and the impact of cost-drift on client approvals and project margins.
Key Skills:
- Deep technical understanding of Fund Services, Custody, or Middle Office operations.
- Proven track record of directing multiple complex workstreams and managing delivery teams simultaneously.
- High emotional intelligence to lead difficult stakeholder conversations and effectively communicate change.
- Experience within a Tier 1 Banking or major Global Consultancy environment is essential.
Salary (Rate): £700 per day
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Senior
Industry: Other
Lead Client Change Manager | Tier 1 Investment Bank | Securities Services
Location: London (Hybrid - 3 days per week on-site) Rate: Up to £700 per day (Inside IR35) Duration: Initial 6-12 months Sector: Global Consultancy/Investment Banking
The Role
We are headhunting a Senior Client Change Manager to lead a high-profile portfolio for a global consultancy, Embedded within the Securities Services division of a Tier 1 Investment Bank.
This is a "heavy-hitter" role designed for a delivery specialist who can navigate complex stakeholder landscapes while maintaining deep technical domain knowledge. You will have end-to-end ownership of a change portfolio across Fund Admin, Middle Office, Transfer Agency, and Custody.
Key Responsibilities
Relationship & Portfolio Orchestration: Act as the primary interface for the end-client, translating their strategy into internal consultancy delivery roadmaps.
Influencing Without Authority: Manage a high volume of often unconnected Change Requests (CRs) across a multi-layered banking environment.
Team Leadership: Direct a team of PMs and BAs to ensure commercial viability, quality of delivery, and benefit realization.
Commercial Management: Maintain a sharp eye on SLAs, KPIs, and the impact of cost-drift on client approvals and project margins.
Required Experience & Skills
Securities Services Mastery: You must possess a deep technical understanding of Fund Services, Custody, or Middle Office operations.
Portfolio Leadership: Proven track record of directing multiple complex workstreams and managing delivery teams simultaneously.
Consultative DNA: High emotional intelligence-able to lead difficult stakeholder conversations and effectively "tell the story" of change.
Delivery Track Record: Experience within a Tier 1 Banking or major Global Consultancy environment is essential.
The Urgency
This is an immediate requirement. Our client is looking to review CVs within the next 24-48 hours to move straight to interview. If you have a "people-first" leadership style combined with a strong sense of urgency and deep domain expertise, we want to hear from you.