Project Manager, Digital Marketing
Posted 1 week ago by Croud
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Project Manager for Digital Marketing at Croud in London is responsible for overseeing the operational delivery of multi-channel accounts, ensuring projects are completed on time and within budget. The role involves managing projects end-to-end, collaborating with specialist teams, and maintaining detailed project plans while communicating progress to clients. Additionally, the position requires risk management, operational excellence, and resource management to enhance client and stakeholder engagement. The role also emphasizes building strong relationships with clients and supporting the implementation of new processes and technologies.
Key Responsibilities:
- Oversee day-to-day operational delivery across key multi-channel accounts.
- Manage projects end-to-end, ensuring adherence to timelines and budgets.
- Collaborate with specialist teams to define project scopes and prioritize deliverables.
- Develop and maintain detailed project plans, including key milestones and dependencies.
- Assist in building client roadmaps and present project updates to clients.
- Monitor project progress against scope and hold internal stakeholders accountable.
- Prepare and deliver client progress reports and RAG status reports.
- Track and review hours burndown reporting.
- Identify and escalate potential project risks and assist in developing risk mitigation plans.
- Contribute to the implementation of standardized operational processes.
- Build and maintain strong relationships with client stakeholders.
- Support senior team members in managing client communications and project updates.
- Facilitate effective communication and collaboration between internal stakeholders.
- Assist in training internal teams on effective account and project management best practices.
- Support the adoption of automations and tools to improve efficiency.
- Work with specialists to schedule team time and adjust hours allocation as required.
Key Skills:
- Strong project management skills with experience in digital marketing.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously.
- Proficiency in developing project plans and tracking progress.
- Experience in risk management and developing mitigation plans.
- Strong organizational skills and attention to detail.
- Ability to build and maintain client relationships.
- Experience in training and mentoring teams.
- Familiarity with operational processes and improvement strategies.
- Proficiency in using project management tools and software.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Croud London, United Kingdom Full Time Reference: Operational Oversight & Project Execution: Oversee day to day operational delivery across key multi channel accounts ensuring work is delivered on time and within budget (i.e. to target margin) Manage projects end to end ensuring adherence to timelines and budgets. Collaborate with specialist teams to define project scopes, estimate and prioritise key deliverables. Develop and maintain detailed project plans, including key milestones and dependencies. Assist in the development of building client roadmaps. Present project updates and status updates to clients. Monitor project progress against scope and hold internal stakeholders accountable. Effectively lead internal and external status meetings to drive meaningful outcomes for our clients and Reporting and Communication Prepare and deliver client progress reports and RAG status reports. Track and review hours burndown reporting (resource to client fee). Communicate project progress to clients across paid media, SEO, and data solutions. Simplify complex updates for client understanding Risk Management Identify and escalate potential project risks to senior team members Assist in the development of risk mitigation plans. Operational Excellence Contribute to the implementation of standardised operational processes. Suggest and design areas for improvement in Croud's ways of working. Facilitate effective communication and collaboration between internal stakeholders. Assist in training internal teams on effective account management and project management best practices. Support the adoption of automations and tools to improve efficiency. Resource Management & Scheduling Within your client portfolio you'll work with specialists to look ahead at key milestones and events and schedule people's time. Adjust hours allocation as required for those within your team of teams to ensure people are effectively utilised. Client and Stakeholder Engagement Build and maintain strong relationships with client stakeholders Support senior team members in managing client communications Deliver clear and concise project updates to stakeholders Support the implementation of new processes and technologies. Understand client objectives and challenges, to ensure our teams deliver exceptional service Exceptional Organisational Acumen: Depth of expertise: A self-starter with an ambitious and entrepreneurial spirit: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off-Sites & Social Events Year-round Holiday Celebrations Flexible Working Options A Day to Make a Difference LNKD1_UKTJ