Project Manager - CYPP

The Opportunity

We are seeking an experienced Project Manager to lead a strategic discovery and evaluation programme focused on improving services and outcomes for children and youths

Working within a complex stakeholder environment, you will be responsible for understanding the current service landscape, assessing existing processes and operating models, and identifying opportunities for improvement, efficiency and long-term value.

This assignment is centred on evidence-based evaluation, stakeholder engagement and benefits realisation, with the successful candidate helping to shape future service delivery through clear analysis, recommendations and project leadership.

Key Responsibilities

• Lead a discovery and evaluation programme across multiple service areas.
• Engage with a broad range of internal and external stakeholders to understand current challenges, opportunities and future requirements.
• Facilitate workshops, interviews and consultation activities to gather insight and requirements.
• Review and map existing processes, operating models and service delivery arrangements.
• Evaluate systems, data, governance and reporting structures that support service provision.
• Identify opportunities for service improvement, operational efficiencies and enhanced outcomes.
• Develop recommendations, options appraisals and implementation roadmaps.
• Define and articulate measurable benefits and success criteria.
• Produce high-quality project documentation and reporting for senior stakeholders.
• Manage project planning, governance, risks, dependencies and communications throughout the assignment.

Required Experience

• Proven Experience delivering discovery, transformation, service improvement or organisational change projects.
• Strong stakeholder engagement and facilitation skills across a diverse audience.
• Experience undertaking process mapping, business analysis and operational reviews.
• Demonstrable ability to assess services, systems and operating models and translate findings into actionable recommendations.
• Experience working within complex organisational environments.
• Excellent communication, reporting and relationship management skills.

Desirable Experience

• Public sector or local government Experience.
• Experience supporting service redesign, organisational change or strategic review programmes.
• Familiarity with benefits realisation and outcome-focused project delivery methodologies.
• Exposure to services that support communities, families, children or youths.

About You

You are a proactive and analytical Project Manager with a strong track record of leading discovery and evaluation initiatives.

You are comfortable working across multiple stakeholder groups, navigating ambiguity, and turning complex information into clear recommendations that support strategic decision-making and deliver tangible organisational benefits.