Project Manager – Creative Operations (OOH/DOOH) FTC - 6 Mths
Posted Today by Spark
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The role of Project Manager in Creative Operations focuses on managing the production of Out of Home materials within a creative services agency. The ideal candidate will possess strong organizational skills, customer service orientation, and the ability to handle creative content for marketing campaigns, particularly in a fast-paced environment. Experience in the entertainment industry and proficiency in Spanish are advantageous but not essential. The position requires a proactive self-starter who can build trust with clients and deliver high-quality results consistently.
Key Responsibilities:
- Take responsibility for capturing and structuring briefs from inception to delivery.
- Manage schedules, monitor deadlines, and coordinate design/artwork services in-house or outsourced.
- Track key dates, update stakeholders, flag risks, and resolve issues to ensure timely, high-quality delivery.
- Serve as the central source of truth for text, logos, and assets across multiple languages, ensuring accuracy and compliance.
- Maintain time tracking, status reports, and presentation decks with precision to keep projects on track.
- Respond promptly and reliably to client communications, demonstrating care and dedication to service excellence.
- Interpret project briefs with structure and flexibility to allow innovative solutions.
- Maintain the highest standards for design and artwork, ensuring files are accurate while fostering innovation.
- Work effectively with internal teams, external vendors, and clients to achieve shared goals.
- Support colleagues by sharing insights, processes, and best practices to improve team efficiency.
- Collaborate on solutions for complex challenges, ensuring input from all stakeholders is considered.
- Explore ways to optimize workflows, schedules, and communications for better results.
- Stay informed on client needs and industry trends to adapt processes that enhance satisfaction and efficiency.
- Identify areas for improvement, challenge assumptions, and implement solutions that enhance team performance and project delivery.
- Motivate colleagues and partners to embrace best practices and push creative boundaries.
- Ensure accuracy and quality in all aspects of production.
- Assist colleagues and clients proactively, fostering a culture of reliability and mutual respect.
- Think ahead, anticipate needs, and exceed expectations through thoughtful actions.
Key Skills:
- Experience in a creative operations environment, 2-4 years.
- Technical understanding of graphic asset production across print, digital and video, preferably Out of Home content (ie. Adobe suite).
- Experience managing a wide variety of artwork specifications.
- Operational diligence within an environment that deals with scale and multiple languages.
- Direct customer service experience handling marketing campaign materials (ideally OOH).
- Demonstrates previous responsibilities for quality and accuracy.
- Spanish is highly desirable as you will be working with clients in the LATAM region, though not essential.
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Please only apply if you have experience within a creative services or adaptation agency and are immediately available. Spanish is highly desirable as you will be working with clients in the LATAM region, though not essential. We are looking for an experienced, highly organized project manager to manage the timely, and accurate production of Out of Home materials in a creative operations agency. With a strong customer service ethic and fanatical attention to detail, you will be adept at building trust and reliability through consistently delivering against expectations. You should be able to demonstrate good creative judgment, and proven technical knowledge of artwork formats across a variety of both print and digital / motion Out of Home assets. We’re looking for a process driven self-starter, who can own projects confidently and support internally and externally with a proactive, can-do attitude. You should be a good team player, motivated by making sure nothing gets missed, and clients trust you as their ‘rock’ - thinking for them, suggesting ideas, doing what you say you will and striving to exceed expectations. Ideally you will have worked in a studio or creative agency, and have experience of handling creative content for marketing campaigns in a fast paced, dynamic environment. Experience in the entertainment industry would be an advantage.
Responsibilities & Duties
- Commitment
- Project Ownership : Take responsibility for capturing and structuring briefs from inception to delivery. Manage schedules, monitor deadlines, and coordinate design/artwork services in-house or outsourced.
- Critical Path Management : Track key dates, update stakeholders, flag risks, and resolve issues to ensure timely, high-quality delivery.
- Content Stewardship : Serve as the central source of truth for text, logos, and assets across multiple languages, ensuring accuracy and compliance.
- Administrative Excellence : Maintain time tracking, status reports, and presentation decks with precision to keep projects on track.
- Client Engagement : Respond promptly and reliably to client communications, demonstrating care and dedication to service excellence.
- Creativity Brief Execution : Interpret project briefs with structure and flexibility to allow innovative solutions.
- Creative Quality Assurance : Maintain the highest standards for design and artwork, ensuring files are accurate while fostering innovation.
- Collaboration
- Cross-Departmental Teamwork: Work effectively with internal teams, external vendors, and clients to achieve shared goals.
- Knowledge Sharing : Support colleagues by sharing insights, processes, and best practices to improve team efficiency.
- Problem-Solving Together : Collaborate on solutions for complex challenges, ensuring input from all stakeholders is considered.
- Curiosity
- Process Improvement: Explore ways to optimize workflows, schedules, and communications for better results.
- Client-Centred Innovation : Stay informed on client needs and industry trends to adapt processes that enhance satisfaction and efficiency.
- Catalyst
- Driving Change: Identify areas for improvement, challenge assumptions, and implement solutions that enhance team performance and project delivery.
- Inspiring Teams : Motivate colleagues and partners to embrace best practices and push creative boundaries.
- Care
- Attention to Detail: Ensure accuracy and quality in all aspects of production.
- Supportive Collaboration: Assist colleagues and clients proactively, fostering a culture of reliability and mutual respect.
- Client Trust : Think ahead, anticipate needs, and exceed expectations through thoughtful actions.
Qualification and Experience
- Experience in a creative operations environment, 2-4 years.
- Technical understanding of graphic asset production across print, digital and video, preferably Out of Home content (ie. Adobe suite).
- Experience managing a wide variety of artwork specifications.
- Operational diligence within an environment that deals with scale and multiple languages.
- Direct customer service experience handling marketing campaign materials (ideally OOH).
- Demonstrates previous responsibilities for quality and accuracy.
- Spanish is highly desirable as you will be working with clients in the LATAM region, though not essential.