Project Manager - Air 2 Ground Network

Summary: The role of Project Manager focuses on overseeing and coordinating critical service operations projects with an emphasis on A2G network service management. The ideal candidate should possess a strong background in telecom service operations and supplier coordination, particularly with Ericsson and Nokia. This position requires regular interaction with external authorities and internal stakeholders, along with a minimum office attendance of three days in Bristol. The role also involves elements of estates management and financial oversight related to service management.

Key Responsibilities:

• Work closely with Service Operations teams and strategic suppliers (Ericsson and Nokia) to ensure timely and efficient delivery of services.
• Manage and support Service Management activities, ensuring alignment with relevant processes and systems (including OSS, NetAct, DCAP, etc.).
• Act as a key point of contact with external Authorities to define, negotiate, and manage operational interfaces and interaction models for the A2G Network.
• Oversee project financials related to A2G Service Management, ensuring transparency, compliance, and cost-effectiveness.
• Contribute to Estates Management, ensuring that infrastructure requirements are aligned with service and operational needs.
• Drive project timelines, risks, and resource planning while maintaining alignment with strategic objectives.
• Provide regular status reporting to leadership and stakeholders, escalating issues when necessary.

Key Skills:

• Proven experience in telecom service operations project management, especially working with vendors such as Ericsson (E///) and Nokia.
• Strong understanding of Service Management principles and tools (OSS, NetAct, DCAP).
• Demonstrated experience engaging with regulatory or governmental authorities.
• Familiarity with financial management in the context of service delivery and operations.
• Exposure to or experience in Estates Management or infrastructure coordination is a plus.
• Excellent communication, stakeholder management, and negotiation skills.
• Ability to work independently in a complex, fast-paced environment.

Salary (Rate): undetermined

City: Bristol

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role Overview:

We are seeking an experienced and proactive Project Manager to oversee and coordinate critical service operations projects with a strong focus on (A2G) network service management. The ideal candidate will have a robust background in telecom service operations, supplier coordination (Ericsson and Nokia), and a good understanding of service management systems and financials. This role also encompasses elements of estates management and requires regular interaction with external authorities and internal stakeholders.

The office attendance requirement for this role is a minimum of three days in Bristol.

Key Responsibilities:

• Work closely with Service Operations teams and strategic suppliers (Ericsson and Nokia) to ensure timely and efficient delivery of services.

• Manage and support Service Management activities, ensuring alignment with relevant processes and systems (including OSS, NetAct, DCAP, etc.).

• Act as a key point of contact with external Authorities to define, negotiate, and manage operational interfaces and interaction models for the A2G Network.

• Oversee project financials related to A2G Service Management, ensuring transparency, compliance, and cost-effectiveness.

• Contribute to Estates Management, ensuring that infrastructure requirements are aligned with service and operational needs.

• Drive project timelines, risks, and resource planning while maintaining alignment with strategic objectives.

• Provide regular status reporting to leadership and stakeholders, escalating issues when necessary.

Required Skills & Experience:

• Proven experience in telecom service operations project management, especially working with vendors such as Ericsson (E///) and Nokia.

• Strong understanding of Service Management principles and tools (OSS, NetAct, DCAP).

• Demonstrated experience engaging with regulatory or governmental authorities.

• Familiarity with financial management in the context of service delivery and operations.

• Exposure to or experience in Estates Management or infrastructure coordination is a plus.

• Excellent communication, stakeholder management, and negotiation skills.

• Ability to work independently in a complex, fast-paced environment.