Project Coordinator
Location: Hounslow, West London
Salary: 15.00 per hour
Job Type: Temporary to Permanent
Start Date: Immediate
Working Pattern: Full-time, Office Based (1 day per week from home available after successful completion of 3-month probation)
We are recruiting for an experienced and highly organised Project Coordinator to join a busy team based in Hounslow. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, coordinating projects, analysing data, and engaging with stakeholders at all levels.
Originally created as an administrative position, this role has evolved into a key project coordination function requiring strong digital skills, exceptional communication abilities, and the confidence to work with senior managers, operational teams, contractors, and clients.
The successful candidate will play a vital role in supporting the delivery of electrical and highways-related projects, maintaining data integrity across multiple systems, investigating customer complaints, producing reports, and ensuring project information is accurately managed and communicated.
Key Responsibilities
- Provide comprehensive project administration support to the Electrical Services team.
- Coordinate activities across multiple projects, ensuring deadlines and actions are tracked and completed.
- Chase updates and information from senior managers, operational crews, and external contractors.
- Monitor project progress and maintain accurate records across multiple systems.
- Support programme updates and assist with project reporting.
Data Management & Analysis
- Receive, validate and process project information from various sources.
- Enter, maintain and update information within central databases and Excel spreadsheets.
- Manage data across multiple systems, ensuring accuracy and consistency.
- Catalogue records using appropriate classifications and tags.
- Digitise physical records and transfer them into electronic systems.
- Retrieve and provide information upon request.
- Produce data reports and analyse trends, discrepancies and performance metrics.
- Utilise advanced Excel functions including Pivot Tables, Lookups and data analysis tools.
Reporting & Communication
- Produce professional reports, summaries and project documentation.
- Prepare presentation materials for management meetings and stakeholders.
- Communicate clearly and confidently with internal and external stakeholders.
- Tailor communication style to suit different audiences, from operational staff to senior leadership teams.
- Support client-facing activities where required.
Experience Required
- Previous experience in a Project Coordinator, Project Administrator, Project Support Officer, or similar role.
- Strong project administration experience.
- Excellent written and verbal communication skills.
- Experience investigating complaints, reviewing cases and drafting formal responses.
- Strong customer service and stakeholder management skills.
- Advanced Microsoft Office skills, particularly Excel.
- Ability to analyse data and produce meaningful reports.
- Experience working across multiple digital systems and databases.
- Excellent organisational skills with strong attention to detail.
- Ability to manage competing priorities and work to deadlines.
- Confident communicating with senior managers and external stakeholders.
- Proactive, self-motivated and able to work independently.
- Strong problem-solving abilities.
- Experience producing reports and presentations.
Personal Attributes
- Confident and professional.
- Organised and highly detail-oriented.
- Diplomatic and tactful when managing challenging situations.
- Resilient and comfortable working in a demanding environment.
- Able to influence and motivate others to provide information and complete actions.
- A strong team player who can also work independently.
- Adaptable and quick to learn new systems and processes.
- Analytical, inquisitive and naturally curious.
- Proactive with a positive, can-do attitude.