Programme Manager

Join us as we continue our bold transformation to become the world's leading wellness platform. As a Programme Manager, you'll lead the delivery of cross-functional, high-impact transformation initiatives that shape the future of our customer and colleague experience. You'll work closely with senior leaders and stakeholders across the business, driving alignment, governance, and measurable outcomes. This is a fantastic opportunity to influence at scale, embed change, and help realise our long-term growth ambitions. This is a 24 months fixed term contract. Are you ready to make a lasting impact? At Holland & Barrett, we're on a mission to transform how we deliver value to our customers and colleagues. As a Programme Manager within our Change & Delivery Office, you'll take the lead on strategic programmes that influence the direction of the business. From planning through to execution, you'll collaborate across functions, drive alignment, and ensure we deliver on time, on budget, and with measurable results.

Key Responsibilities

• Lead complex, high-impact programmes aligned to strategic goals and financial outcomes
• Develop and manage end-to-end programme plans with clear milestones, risks, and dependencies
• Ensure robust governance, reporting, and decision-making at programme level
• Work closely with initiative owners and Finance to track KPIs and benefits realisation
• Lead stakeholder engagement and maintain strong communication at all levels, including SLT
• Drive programme review forums and champion the H&B Way of Change
• Coach and mentor Project Managers to build delivery excellence across teams
• Promote a collaborative, cross-functional culture that supports transformation success

Location: This is a hybrid role based in Nuneaton, with the requirement to be in the office at least two days per week.

Proven experience leading strategic programmes in a complex, fast-paced environment (ideally retail)

Deep understanding of project and programme delivery frameworks (Agile, Waterfall)

Strong leadership and stakeholder management, including executive-level engagement

Comfortable with ambiguity and able to simplify complex issues to drive action

Excellent communication, facilitation, and presentation skills

Proficient in tools such as MS Project, Monday.com, Jira, and the MS Office Suite

Commercially savvy with a focus on benefits realisation and value delivery

A strategic thinker with a hands-on mindset and passion for continuous improvement

Why H&B? Join us at a time of exciting transformation, where your voice is heard, your work matters, and your career can thrive. Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).