Programme Manager

Programme Manager Locations - All regional HMRC locations available. We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend. Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!

The Opportunity We’re looking for a Programme Manager to lead a strategic initiative within HMRC’s transformation programme. Reporting to the Deputy Chief Data Officer, this role will be central to embedding critical data and process management expertise into major programmes and projects—ensuring change is informed, aligned with our Data Strategy, and delivered consistently and cost-effectively. You’ll work closely with senior stakeholders and multidisciplinary teams to shape how process and data discovery is integrated into HMRC’s transformation landscape, helping to influence thinking at organisational, programme, and project levels.

What You’ll Be Doing As Programme Manager, you will:

• Strategic Leadership Define and drive the vision, goals, and roadmap for the data and process discovery initiative. Align the objectives with HMRC’s Data Strategy, Ministerial priorities, and enterprise governance.
• Programme Planning and Delivery Lead complex multi-year planning, delivery standards, risk management, and assurance. Manage interdependencies and ensure milestones and benefits are delivered on time and within budget.
• Stakeholder Engagement Engage and influence senior stakeholders across Directorates, Regimes, the Transformation Programme, policy, digital, and data functions, including reporting and presenting at Board level. Build consensus, manage expectations, and ensure alignment across diverse interests.
• Governance and Assurance Establish and maintain robust governance. Ensure compliance with HMRC End to End Change lifecycle procedures and standards, including risk management, assurance, and programme reporting on financial position and performance.
• Commercial and Supplier Management Help manage commercial supplier relationships and ensure contractual performance aligns with stated objectives.
• Leadership Lead multidisciplinary teams, including digital, data, policy, commercial, and operational professionals (as and when required). Foster a culture of collaboration, innovation, and continuous improvement.
• Change Management Support the adoption of new ways of working, systems, or services. Ensure people, processes, and technology are aligned to deliver sustainable change.
• Benefits Realisation Track and report on the measurable improvements in efficiency, service quality, or user experience.

What We’re Looking For Essential Skills: Proven experience leading complex, multi-project programmes in large organisations. Strong strategic thinking and ability to translate strategy into delivery. Excellent stakeholder engagement and influencing skills. Experience managing commercial suppliers and contracts. Strong leadership and people management capabilities. Financial stewardship and experience managing programme budgets. Understanding of how digital, data, and technology drive transformation. Excellent communication skills including writing board papers and presentations. Understanding of public sector governance and delivery frameworks.

Desirable: Experience in data-led transformation or process discovery. Familiarity with knowledge management or reusable tooling.

Civil Service Behaviours We’re looking for candidates who demonstrate the following behaviours: Leadership – Provide clear direction and inspire others to deliver. Communicating and Influencing – Communicate with clarity, sensitivity, and impact. Delivering at Pace – Maintain momentum and focus across multiple workstreams. Working Together – Build collaborative relationships across boundaries. Changing and Improving – Drive innovation and continuous improvement Seeing the big picture

Our Values We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.