DAO Programme Managers are responsible for the leadership of a team of project managers, business analysts and contingent project resources across multiple locations. The role will also be responsible for execution in one of the key Data related programmes.
The successful applicant will enjoy working as part of a dynamic team on a high profile and exciting/engaging programme of work.
Governance and Committee Memberships
- Programme Steering Commitees
- Programme Working Groups.
Principal Accountabilities and Responsibilities: Key accountabilities include:
- Owning delivery execution within the programme as well as having holistic oversight of the product development roadmap and the adoption plans
- Accountable for programme reporting, governance and benefits realisation/OKR management to all relevant stakeholders/committees in accordance with HSBC's Change Framework
- Leading Project Managers/Scrum Masters/PMOs on a high-profile global delivery to ensure commitments are met across budget/benefits/schedule/scope
- Proactively partnering with Product and SMEs in the annual planning and forecasting process
- Accountable for the intake of all new work and the evaluation of new change requirements, facilitating integrated triage to identify requirements, scope and budget
- Drive stakeholder discussions related to delivery strategy, scope, capabilities and budget
- Owning and managing resource plans with Project Managers/Scrum Masters, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort
- Serving as an escalation point to manage risks, issues and dependencies. Provide solutions-oriented consultation to integrated team leads, proactively controlling scope and the change control process, and collaborating with stakeholders to strategically identify and implement solutions
- Manage negotiations and oversee the management and service agreement monitoring of TP contracts
- Using approved change management tools eg JIRA and Confluence, to establish delivery dashboards and reports to ensure financial health, live deliverables and performance against KPIs/OKRs
- Partnering with other global Programme Managers and Programme Office to implement the approved DAO vision for delivery management and contribute to the future evolution of the discipline
- Accountable for programme delivery strategy and approach across a series of capabilities/projects or component activities, building stakeholder buy-in around plans, commitments and changes
- Establish effective controls, procedures and quality assurance processes to promote consistency of outputs across all deliverables in line with the Change Framework and HSBC's Risk and Controls framework
- Managing and mentoring Project Management/Scrum team members, including resolving escalations, setting and managing performance goals, coaching individual career growth paths and balancing workloads.
Leadership & Teamwork: Key leadership and teamwork responsibilities include, but are not limited to:
- Provides leadership, sets team performance expectations, and monitors progress
- Overall responsibility for supervising a team, managing delivery and reporting for complex assignments
Chapter overview
Data Change Management owns the skills required to understand, plan, implement and communicate change effectively. The types of change can be relatively broad, and include organisational, technology, data or process changes.
Data Change Management will typically work extensively with other teams to assemble the expertise required to deliver a given outcome, though with direct accountability for:
- Decision-making to plan and implement the change
- Governance support to ensure change is communicated, adheres to best practices and evidences decision-making appropriately
- Analysts to understand and shape the change required