Programme Manager - Digital | Web | Apps
Posted Today by MRJ Recruitment
Negotiable
Undetermined
Hybrid
Merseyside, England, United Kingdom
Summary: The Programme Manager role focuses on leading a large-scale digital transformation programme aimed at enhancing customer experience through MarTech, web, and mobile applications. The position requires managing delivery teams and stakeholders to ensure effective execution of multiple projects. The ideal candidate will have a strong background in digital solutions and a proven ability to drive impactful results. This role is hybrid, requiring two days a week in the office in the North West of England.
Key Responsibilities:
- Lead delivery managers across MarTech, web, and mobile app projects.
- Deliver products that improve the customer journey across web, mobile, and marketing platforms.
- Act as the strategic link between senior stakeholders, internal teams, and vendors.
- Translate strategic goals into actionable plans that drive adoption, engagement, and measurable outcomes.
- Manage vendor delivery (engineers, QA, and other partners) to keep teams moving fast.
- Champion clarity, pragmatism, and results-focused leadership.
Key Skills:
- Proven experience managing portfolios or programmes across MarTech, CRM, and customer-facing technology.
- Experience delivering products that enhance the customer journey in digital environments.
- Experience working in large, matrix-style organisations or fast-moving digital businesses.
- Strong understanding of MarTech tools: CDPs, CRM platforms, CMS, marketing automation, and front-end delivery.
- A commercial mindset linking delivery to business outcomes.
- Leadership style that inspires teams while driving delivery at pace.
Salary (Rate): undetermined
City: Merseyside
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Contract Programme Manager
Location: Hybrid, North West (2 days/week in the office)
Length: 6 months (initially)
Start: ASAP
We’re looking for a Programme Manager for a large scale digital transformation programme in 2026, someone who has delivered multiple large scale digital solutions across Customer Experience, MarTech, web & mobile apps. You’ll lead delivery managers, product squads, and front-end teams, bringing clarity, pace, and focus to multiple streams of work. “This is about orchestrating complex delivery, influencing stakeholders, and making real impact – not endless meetings and reports”
Your mission:
- Lead delivery managers across MarTech, web, and mobile app projects, as well as digital customer experience squads.
- Deliver products that improve the customer journey across web, mobile, and marketing platforms.
- Act as the strategic link between senior stakeholders, internal teams, and vendors.
- Translate strategic goals into actionable plans that drive adoption, engagement, and measurable outcomes.
- Manage vendor delivery (engineers, QA, and other partners) to keep teams moving fast.
- Champion clarity, pragmatism, and results-focused leadership.
You should have:
- Proven experience managing portfolios or programmes across MarTech, CRM, and customer-facing technology.
- Delivered products that enhanced the customer journey in digital environments.
- Experience working in large, matrix-style organisations or fast-moving digital businesses.
- Strong understanding of MarTech tools: CDPs, CRM platforms, CMS, marketing automation, and front-end delivery.
- A commercial mindset linking delivery to business outcomes.
- Leadership style that inspires teams while driving delivery at pace.
Take ownership of a high-impact digital and MarTech portfolio. Lead teams, influence decisions, and see your work transform customer experiences.
Interested? We will be shortlisting this role properly w/c 19th Jan 2026 with interviews taking place the same week. Send over your profile highlighting your digital programme delivery expertise and one of the team will be in touch.