Programme Manager - Control Operations

Description

Role purpose

Own delivery and governance for cross-control initiatives and coordinate BAU across Control Operations. Ensure no surprises execution, timely escalation, and leadership-ready reporting.

Core responsibilities

Front door for cross-control initiatives: intake/triage, define scope and plan, coordinate deliverables and dependencies, maintain RAID/trackers, run governance cadence, escalate blockers early with facts/options, provide timely status reporting.

BAU coordination across the team: resource/capacity planning and cover, budget tracking/forecasting support, coordination and submission of packs/materials/metrics, improve ways of working (templates, reporting, governance hygiene).

Stakeholder management: align partners across controls/risk/audit/ops/tech, land decisions, resolve day-to-day friction, provide concise comms.

LT support & cover: act as an extension of LT (OIC when required), produce decision-ready updates with clear narrative and recommendations.

Build bench strength: delegate, coach, create cross-cover and repeatable processes.

Capabilities (bar)

End-to-end ownership (We Take Responsibility): delivers outcomes from plan to closure; exceeds by leading across boundaries as default owner.

No surprises risk leadership (We Get It Done): early escalation + accurate metrics; exceeds by anticipating risk and improving control hygiene.

Decision-driving influence (We Value Difference/We Get It Done): aligns stakeholders and lands decisions; exceeds by unblocking contentious topics across pods.

Strategic prioritisation (We Take Responsibility/We Get It Done): makes sensible trade-offs; exceeds by shaping priorities and simplifying complexity for LT.

LT support & cover (We Succeed Together/We Take Responsibility): reliable OIC and LT-ready packs; exceeds by reducing LT involvement via crisp options/recommendations.

Builds capability (We Succeed Together): coaches and creates cover; exceeds by developing successors and scalable ways of working.

Skills (minimum)

Proven programme/project management in a regulated/controls/operations environment.

Strong governance discipline (RAID, reporting cadence, action tracking to closure).

Confident stakeholder management and concise written/verbal communication for Snr audiences.

Solid planning and budget/resource tracking capability (as applicable).

Skills

• project management
• CROSS CONTROL
• FRONT DOOR
• LT

Job Title:: Programme Manager - Control Operations

Location:: Sheffield, UK

Job Type:: Contract