Description
Role purpose
Own delivery and governance for cross-control initiatives and coordinate BAU across Control Operations. Ensure no surprises execution, timely escalation, and leadership-ready reporting.
Core responsibilities
Front door for cross-control initiatives: intake/triage, define scope and plan, coordinate deliverables and dependencies, maintain RAID/trackers, run governance cadence, escalate blockers early with facts/options, provide timely status reporting.
BAU coordination across the team: resource/capacity planning and cover, budget tracking/forecasting support, coordination and submission of packs/materials/metrics, improve ways of working (templates, reporting, governance hygiene).
Stakeholder management: align partners across controls/risk/audit/ops/tech, land decisions, resolve day-to-day friction, provide concise comms.
LT support & cover: act as an extension of LT (OIC when required), produce decision-ready updates with clear narrative and recommendations.
Build bench strength: delegate, coach, create cross-cover and repeatable processes.
Capabilities (bar)
End-to-end ownership (We Take Responsibility): delivers outcomes from plan to closure; exceeds by leading across boundaries as default owner.
No surprises risk leadership (We Get It Done): early escalation + accurate metrics; exceeds by anticipating risk and improving control hygiene.
Decision-driving influence (We Value Difference/We Get It Done): aligns stakeholders and lands decisions; exceeds by unblocking contentious topics across pods.
Strategic prioritisation (We Take Responsibility/We Get It Done): makes sensible trade-offs; exceeds by shaping priorities and simplifying complexity for LT.
LT support & cover (We Succeed Together/We Take Responsibility): reliable OIC and LT-ready packs; exceeds by reducing LT involvement via crisp options/recommendations.
Builds capability (We Succeed Together): coaches and creates cover; exceeds by developing successors and scalable ways of working.
XP/skills (minimum)
Proven programme/project management in a regulated/controls/operations environment.
Strong governance discipline (RAID, reporting cadence, action tracking to closure).
Confident stakeholder management and concise written/verbal communication for snr audiences.
Solid planning and budget/resource tracking capability (as applicable).
ADDITIONAL REQUIREMENTS:
looking for someone who can manage the portfolio as well as the administrative side of the team, with capabilities closer to a Chief of Staff role. This would include coordinating requests across the leadership team, workforce administration, preparing for committees (snr management comms), and generally ensuring the team is well organised and operating effectively.
Skills
- project management
- CROSS CONTROL
- FRONT DOOR
- LT
Job Title:: Programme Manager - Control Operations
Location:: Sheffield, UK
Job Type:: Contract