Programme Delivery Manager 6 months
We are seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme.
This is not a traditional project management role.
You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.
The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.
Key Responsibilities
- Lead the mobilisation and ramp-up of engineering and quality resources.
- Manage customer demand, capacity planning and resource forecasting.
- Act as the primary customer interface for service delivery activities.
- Coordinate recruitment, onboarding and deployment of resources.
- Monitor service performance, utilisation and customer satisfaction.
- Manage programme risks, issues and escalations.
- Lead weekly and monthly governance reviews.
- Develop recovery plans for resource gaps, demand increases and delivery issues.
- Maintain programme reporting, KPIs and performance dashboards.
- Support commercial discussions, change requests and growth opportunities.
Within the first six months, you will:
Successfully manage the ramp-up of engineering and quality resources.
Establish robust governance and reporting.
Maintain strong customer satisfaction.
Ensure resource demand and capacity remain aligned.
Identify and mitigate delivery risks proactively.
Create a scalable operating model capable of supporting future growth.
Skills that will come of use:
- Ramp-up experience - Proven delivery of 10 + personnel
- Stakeholder management - Able to manage customer, engineering, quality and leadership teams effectively
- Commercial awareness - Understands revenue, utilisation, margins and scope control
- Ownership mentality - Brings solutions and fights problems
- Recruitment knowledge - Experienced in hiring, onboarding and workforce planning
- Risk management - Identifies issues early and drives mitigation
- Executive communication - Can confidently present status, risks and recovery plans to senior leaders
- Influencing skills - Challenges unrealistic demands
- Organisation and governance - Maintains clear reporting, actions, forecasts and dashboards
- Aerospace/engineering experience - Understands realities of technical resource delivery and customer environment
Requirements:
- Experience managing engineering or technical services teams.
- Experience mobilising or scaling teams of 15+ resources.
- Strong customer-facing stakeholder management skills.
- Experience in aerospace, defence or regulated industries.
- Commercial awareness including forecasting, utilisation and resource planning.
- Proven track record managing risks, escalations and customer expectations.
- Ability to operate independently with minimal supervision.