The Role
As Programme Portfolio Manager, you will act as a strategic partner and trusted advisor to senior leadership, helping to establish and mature the portfolio management function.
Key responsibilities will include:
- Designing, shaping and implementing an effective portfolio operating model that supports ongoing growth and delivery excellence.
- Establishing governance frameworks, portfolio controls and reporting structures.
- Leading workforce planning, recruitment and onboarding activities to build and scale the capability required for future growth.
- Acting as a trusted right-hand partner to the portfolio leadership team, providing guidance, challenge and strategic insight.
- Supporting and coaching programme and delivery leads, helping them navigate complex organisational and delivery challenges.
- Driving alignment across technology, business and operational stakeholders.
- Ensuring portfolio priorities remain focused on delivering measurable business outcomes.
- Creating an environment of collaboration, accountability and continuous improvement.
About You
We're looking for a highly credible leader who combines strong programme management expertise with exceptional stakeholder engagement skills.
You'll likely bring:
Significant experience leading complex programme portfolios within Retail Banking or Financial Services Technology environments.
A proven track record of establishing or transforming PMO, portfolio or operating model functions.
Experience building, scaling and leading high-performing delivery teams.
Strong programme governance, planning and organisational management capabilities.
Excellent communication skills, with the ability to influence audiences from delivery teams through to executive stakeholders.
Exceptional relationship-building skills and the ability to create trust quickly.
A calm, measured and methodical approach when managing complexity and change.
Strong problem-solving ability with a focus on delivering practical solutions.
A collaborative leadership style that brings people on the journey and drives engagement across diverse stakeholder groups.