KEY RESPONSIBILITIES
- Programme governance
- Establish and manage programme governance frameworks
- Define reporting standards, delivery controls and operating rhythms
- Coordinate leadership reviews, steering committees and governance forums
- Maintain clear programme decision-making processes
- Integrated planning
- Develop and manage integrated programme plans across multiple workstreams
- Track milestones, deliverables and critical path activities
- Identify and manage dependencies across business and technology teams
- Drive accountability for programme commitments
- Risk and issue management
- Maintain programme RAID logs
- Lead risk identification, mitigation and escalation activities
- Drive issue resolution with accountable owners
- Provide early visibility of delivery risks and impacts
- Executive reporting
- Produce concise executive dashboards and programme reporting
- Provide clear analysis of progress, risks, dependencies, financial status and decisions required
- Prepare materials for senior leadership and steering committee reviews
- Financial and resource management
- Track programme budgets and forecasts
- Monitor resource allocation across workstreams
- Identify capacity constraints and resource risks
- Support financial governance activities
- Stakeholder management
- Coordinate programme activity across multiple business units
- Work with product, technology, operations, risk, compliance and external partners
- Support senior stakeholder communications and decision-making
REQUIRED EXPERIENCE
- Essential
- 10+ years of PMO, programme management or transformation experience
- Experience managing PMOs for complex enterprise programmes
- Experience supporting executive governance and steering committees
- Strong programme controls and reporting expertise
- Strong risk, dependency and financial management capabilities
- Experience working across business and technology organisations
- Excellent stakeholder management and communication skills
- Preferred
- Financial services or payments industry experience
- Product and technology transformation experience
- Regulatory programme experience
- Experience supporting global programmes across multiple region
Industry:
Project Management