Program Manager

Program Manager

Posted 1 day ago by Experis

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Negotiable
Undetermined
Hybrid
London Area, United Kingdom
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Cloud Computing Cloud Migration Cloud Services Cloud Technology Collaboration Tools Financial Services Information Technology Infrastructure Library JIRA Management Stakeholder Engagement Stakeholder Management Videoconferencing

Summary: The Programme Manager will lead a significant global video conferencing upgrade for a major financial institution, overseeing the migration of infrastructure to cloud-based services across over 1,000 rooms. This role requires expertise in collaboration technologies and experience in high-compliance environments. The successful candidate will manage multiple workstreams and engage with various stakeholders to ensure project success. The position is hybrid, requiring onsite flexibility, and is part of a multi-year programme with potential for extension.

Key Responsibilities:

  • Lead end-to-end programme delivery for video conferencing room upgrades and cloud migration
  • Oversee site surveys, migration planning, and execution
  • Collaborate with Real Estate, Security, IT, and third-party partner teams
  • Manage cross-functional global workstreams using tools like Jira and Confluence
  • Drive stakeholder engagement and maintain strong client relationships in a high-touch, compliance-driven environment
  • Provide clear governance and reporting on progress, risk, and issue management
  • Ensure alignment across partner organisations and internal delivery teams

Key Skills:

  • Financial Services sector delivery experience (preferably with Tier 1 banks)
  • Proven track record delivering video conferencing / collaboration technology programmes
  • Hands-on experience with cloud migration from legacy systems
  • Comfortable operating in large, matrixed, global environments
  • Strong knowledge of collaboration tools and networking (e.g. Quadcam, AV systems, ticketing platforms)
  • Experience with site implementation activities and working with installation partners
  • Familiarity with compliance-heavy environments and governance processes
  • Confident leading across multiple stakeholders, including clients, partners, and internal teams
  • Excellent communication, problem-solving, and interpersonal skills

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Programme Manager – Global Collaboration Technology Upgrade

Location: London (Hybrid – onsite flexibility essential)

Start Date: June 2025

Contract Length: 12 month initial contract (likely extension - 5-year global programme)

Overview

We’re seeking an experienced Programme Manager to lead the delivery of a large-scale, global video conferencing upgrade across 1,000+ rooms for a major financial institution. This role is ideal for someone who thrives in complex, high-compliance environments and has hands-on experience with collaboration technologies and cloud migration.

Project Scope

This is a multi-year programme to migrate all video conferencing infrastructure from on-premise systems to cloud-based services across global offices. The successful Programme Manager will oversee one of three major migration workstreams, working closely with client stakeholders, delivery partners, and internal teams.

Key Responsibilities

  • Lead end-to-end programme delivery for video conferencing room upgrades and cloud migration
  • Oversee site surveys, migration planning, and execution
  • Collaborate with Real Estate, Security, IT, and third-party partner teams
  • Manage cross-functional global workstreams using tools like Jira and Confluence
  • Drive stakeholder engagement and maintain strong client relationships in a high-touch, compliance-driven environment
  • Provide clear governance and reporting on progress, risk, and issue management
  • Ensure alignment across partner organisations and internal delivery teams

Essential Experience

  • Financial Services sector delivery experience (preferably with Tier 1 banks)
  • Proven track record delivering video conferencing / collaboration technology programmes
  • Hands-on experience with cloud migration from legacy systems
  • Comfortable operating in large, matrixed, global environments
  • Strong knowledge of collaboration tools and networking (e.g. Quadcam, AV systems, ticketing platforms)

Desirable Skills

  • Experience with site implementation activities and working with installation partners
  • Familiarity with compliance-heavy environments and governance processes
  • Confident leading across multiple stakeholders, including clients, partners, and internal teams
  • Excellent communication, problem-solving, and interpersonal skills

Additional Information

  • Programme Managers will be aligned to one of three workstreams
  • Onboarding includes both technical training and compliance vetting (including financial disclosure, due to regulatory policies)
  • Certifications (PMP, ITIL, etc.) are a bonus but not essential – experience and delivery capability are key

Ideal Candidate Profile

A seasoned Programme Manager with experience leading complex tech transformation programmes in financial services. You’ll bring a deep understanding of collaboration technologies, strong stakeholder management skills, and the ability to navigate global, high-compliance environments with ease.

How to apply? Send a CV to kacey.norris@experis.co.uk

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