Position Summary
Access Services at XR Global (UK) Limited is a leading provider of commercial accessibility services and is seeking an experienced English hard-of-hearing specialist to join the team as a Production Services Specialist.
This position is for a 12-month fixed term contract.
Job Responsibilities
- Creating English hard-of-hearing subtitles for broadcast, online and cinema
- Organising the creation and delivery of audio description, BSL and foreign-language projects, from the quotation stage to the client deliverables, while maintaining strict quality standards
- Liaising with clients, adapting to short-notice schedule changes, handling media assets, and sourcing and managing freelance linguists
- Providing direct support throughout the project cycle
- Communicating project status
- Handling technical issues and linguistic queries
- Ensuring that projects meet expectations
- Assigning, scheduling and supervising accessibility projects
- Sourcing and recruiting linguists
- Analysing media technical specification and content
- Applying quality control to ensure the creation of the highest quality work
- Liaising with specialist personnel in other XR departments
- Finding solutions to technical and linguistic issues
- Staying up to date with technology developments
- Ensuring all projects are invoiced accurately
Requirements
- Proven experience in production services, operations, or a similar role within a media, accessibility, creative, or technical environment
- Advanced training and hands-on experience with professional subtitling software
- A consistently high level of attention to detail, ensuring accuracy across all production outputs
- Strong organisational and coordination skills to manage multiple projects and deadlines simultaneously
- Excellent communication skills, both written and verbal to work effectively with internal and external partners
- Commitment, dedication, and a proactive approach to workload management
- Technical competency with various file formats and the ability to navigate technical documentation
- Flexibility to work within weekly shift patterns
Rate:
Not specified
Location:
London
IR35 Status:
Fixed-Term
Remote Status:
Not specified
Industry:
Project Management
Seniority Level:
Mid-Level