Product Owner - SC Cleared / NPPV3

Summary: The Product Owner role requires an experienced professional with SC Clearance to collaborate with infrastructure users and manage product backlogs in a regulated environment. The position involves coordinating discovery activities, building relationships with stakeholders, and driving continuous improvement through Agile methodologies. The successful candidate will also be responsible for user research, performance tracking, and ensuring alignment with program objectives. This role is critical for delivering functionality iteratively while managing user expectations effectively.

Key Responsibilities:

• Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery.
• Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service.
• Ownership of your team’s product backlog, in alignment with wider program plan, monthly objectives, platform workstreams, priorities and managed user expectations.
• Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners.
• Managing user expectations and coaching them on best product practice.
• Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies.
• Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe.
• Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities.
• Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement.

Key Skills:

• Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector.
• Experience working with Platform Infrastructure (AWS) components as product propositions and solutions.
• Proven experience managing user stakeholders in a milestone driven environment.
• Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centered design and GDS framework.
• Ability to influence and coach at all levels.
• Confidence in managing expectations and decision-making on prioritization.
• Competency with Atlassian Jira and Confluence toolsets.
• Familiarity with addressing complex challenges and business needs through tailored approaches.
• Ability to communicate effectively with technical and non-technical audiences.
• Knowledge of government policies, regulations, and digital standards.
• Ability to work independently as well as part of a team.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other