Product Owner - Operational Readiness, Migration & Transition

Purpose of the role

As a Product Owner, you will provide dedicated ownership of the operational implementation, migration, assurance and stabilisation activities required to support the delivery of Customer Monitoring and Financial Crime & Compliance Monitoring (FCCM) capabilities.

You will be responsible for leading operational readiness and service transition activities, ensuring successful adoption and a seamless transition into business-as-usual operations.

What you'll do

• Lead and coordinate SAM, ActOne and FCCM cutover planning to ensure a seamless transition into the target operating model.
• Drive workforce mobilisation and go-live readiness activities, ensuring teams are prepared and equipped for implementation.
• Design and implement the operational support and service management model to support ongoing business operations.
• Support the integration of the Prioritisation Model into operational processes and service delivery frameworks.
• Develop and embed BAU training and accreditation frameworks to ensure successful knowledge transfer and adoption.
• Oversee operational readiness, migration and service transition activities, ensuring a smooth handover into business-as-usual operations.

The skills you'll need

• Proven experience as a Product Owner delivering operational transformation within a complex environment.
• Strong experience in operational readiness, migration, implementation and service transition programmes.
• Demonstrated ability to coordinate cross-functional stakeholders and drive delivery through to go-live.
• Experience developing operational support models and business-as-usual processes.
• Strong planning, governance and organisational skills with a focus on successful business adoption.
• Excellent communication and stakeholder management skills.

Next steps

With an inclusive culture, excellent learning and development, and focus on wellbeing, there are plenty of reasons why NatWest is a great place to work in a temporary job.

And you'll be helping to build a sustainable bank, committed to helping people, families, and businesses to thrive.