Product Owner - London

Key Responsibilities

• Define and communicate the product vision and roadmap for Commercial Lending capabilities.
• Own, prioritise, refine, and manage the product backlog to maximise business value.
• Create and maintain user stories, acceptance criteria, and business requirements.
• Work closely with stakeholders across Relationship Management, Lending Operations, Credit Risk, Compliance, Architecture, Engineering, and Delivery teams.
• Lead backlog refinement, sprint planning, product reviews, and prioritisation activities within Agile delivery teams.
• Balance customer requirements, technical debt, risk, compliance, and platform priorities to ensure successful delivery.
• Develop a strong understanding of the end-to-end Commercial Lending lifecycle, including origination, credit assessment, underwriting, pricing, servicing, covenant monitoring, and portfolio management.
• Support testing, business readiness, training, and change management activities to ensure successful product adoption.
• Monitor product performance, contribute to OKRs, and drive continuous improvement through data-driven decision making.
• Manage delivery risks, dependencies, governance activities, and product-related incidents across multiple initiatives.

Essential Skills & Experience

• Proven experience as a Product Owner or Product Manager within Banking or Financial Services.
• Strong knowledge of Commercial Lending products and end-to-end lending processes.
• Experience working within Agile/Scrum delivery environments.
• Demonstrable experience managing and prioritising product backlogs.
• Strong stakeholder management skills, with the ability to influence and collaborate across business and technology teams.
• Excellent analytical, problem-solving, and decision-making abilities.
• Experience translating business requirements into clear, deliverable user stories and acceptance criteria.
• Strong communication and presentation skills.
• Ability to work effectively within large-scale transformation programmes.
• Customer-focused mindset with a passion for delivering measurable business and customer outcomes.

Desirable Skills

• Experience with Lending Origination, Lending Servicing, CRM, or Workflow platforms.
• Knowledge of Credit Risk, Regulatory Compliance, and Operational Risk.
• SAFe Product Owner/Product Manager certification.
• Experience delivering digital customer journeys and customer-centric product design.
• Experience working within enterprise-scale Agile transformation programmes.