Product Owner/ Journey Developer

A Journey Developer to manage a critical project for one of our biggest clients in the banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.

Experience needed

As our Journey Developer, you’ll deliver a prioritized journey backlog to improve the end-to-end customer journey, including identifying opportunities and providing your expertise. Working in Sprints as part of a self-organizing team, you'll make sure that we place the customer at the heart of everything we do, while retaining a commercial drive. To do that you'll build an understanding of, and anticipate their needs, and you'll gather early feedback on what will deliver value.

Day-to-day, you’ll be :

• Understanding the business, its strategic goals and how work is conducted
• Making empowered decisions to deliver the prioritized digital journey backlog
• Capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles and translated from business operations, business objectives or from external requirements.
• Interrogating and interpreting large volumes of data.
• Conducting and supporting feasibility and solution options and impact analysis.
• Translating user stories developed by Customer Journey Developers into technical requirements.

The skills you'll need

You'll be able to draw on your previous leadership experience and use your analytic skills and understanding of data and tools to provide effective solutions to complex problems. We’ll look forward to you bringing a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. You'll also have experience of operating models such as scoping, creating and amending and proven experience in business engagement at all levels.

We’ll also expect:

• Expert knowledge of commercial management and analytics, customer data analytics, or segment management and design
• Experience of driving and delivering innovative ideas, looking at harnessing digital and technological advances that truly benefit our customers
• Experience of delivering programmed management in a technology or IT function using Agile methodology and associated toolsets and methodologies as well as Waterfall methods where required
• A proven ability to adapt to quickly changing environments
• Strong experience in analytics and reporting, with proficiency in its core tools
• Specialist knowledge in data management to support analytics
• A proven track record of senior stakeholder management and engagement

Job Profile JD (MSW)

Job Capabilities Change Ready (Proficient), Connected (Proficient), Critical Thinker (Proficient), Improver Innovator (Proficient), Trusted Advisor (Proficient)