Product Owner

WHO YOU'LL WORK WITH : As a core member of the Tech Compliance and Risk Enablement (TCRE) Product Group, deliver technology-enabled solutions for the future. You will work with teams in technology hubs (New York, Boston, Atlanta, Gurgaon, Bangalore and Prague), colleagues in other locations and stakeholders predominantly in North America and Europe. Our Product Managers work closely in teams alongside experts in various disciplines - designers, engineers, more - and together the team relentlessly strives to deliver outcomes that matter. You and your team will work together to discover opportunities, experiment, test and learn, and deliver solutions using a mix of methodologies, including design thinking to help us understand people's needs, wants, and problems; lean methodologies to experiment fast and learn a lot; and agile approaches to reduce uncertainty by working in short dev cycles and pausing to reflect and adapt.

WHAT YOU’LL DO : As a Product Manager within the TCRE Product Group, you will play a lead role across the entire business value chain: understanding stakeholder needs, setting shared Objectives and Key Results (OKRs), prioritizing work, and building and maintaining a scalable, secure and performant set of capabilities across the group’s portfolio archetypes (custom, COTS and SaaS). This would include, but not be limited to, creating and scaling new platform capabilities such as:

• Risk Assessment and Policy Mapping: Conduct risk assessments to identify gaps in policies and standards. Establish and maintain a system for tracking policies, laws, and regulations, mapping them to standards, control objectives, and controls.
• Lifecycle Management: Oversee the lifecycle management of standards, control objectives, and controls to ensure they remain relevant, effective, and aligned with evolving regulatory requirements.
• Centralized Policy Discovery: Develop an intuitive, single source of truth for relevant personas to easily discover applicable policies and standards.
• Compliance Monitoring: Leverage a variety of signal types and sources to monitor compliance effectively, ensuring proactive identification and resolution of potential risks.
• Control Violation Management: Implement systems for tracking, analyzing, and managing control violations, ensuring timely remediation and reporting.
• Compliance and Risk Reporting: Create and maintain reporting capabilities that serve both internal stakeholders and external regulators, delivering actionable insights and ensuring transparency.

In addition to these responsibilities, you will:

• Passionately embrace user-centered design and journey-based principles
• Ensure there is regular, direct interaction of the whole team with the user community to empathize with their needs
• Translate the user needs and vision into prioritized work
• Devise ways to experiment and test innovative ideas in a rapid and reliable fashion
• Take an active role in managing the backlog of team learning, experimentation, validated feature development, and debt reduction
• Relentlessly measure to understand if work is creating value; define OKRs (with a sharp focus on outcomes and impact)
• Make trade-offs between value, feasibility, and usability when prioritizing

You should also understand and be able to execute some of the key capabilities of experts on the team so that more work can be shared and team member empathy is ensured (e.g. UX, technical, change management). You will actively collaborate with team members, product teams in different portfolios and stakeholders alike.

Skills

• Product management expertise in agile environments for GRC-related use cases
• Ability to understand complex business processes and translate them into technology solutions
• Experience working in teams across time zones
• Deep understanding of integration concepts and technologies (ETL vs. ELT, event streaming vs. restful API calls, data pipelines, database solution such as Snowflake etc.)
• 5+ years of experience with one or more cloud hyper-scalers and integration platforms (AWS, Azure, Kafka, Google Cloud)
• 5+ years of experience with one or more Governance Risk and Compliance platforms Audit Board, One Trust, ServiceNow and SaaS based product development)
• Entrepreneurial mindset with an ability to navigate ambiguity, while keeping a focus on strategic outcomes; ability to ‘put things into perspective’ for team and stakeholders
• Ability to establish trust-based relationships with business stakeholders, and to thought partner with business teams
• Influencing skills that drive alignment with a breadth of stakeholders in a non-hierarchical environment
• Skilled at leading divergent problem-solving sessions enabling healthy debate between diverse views, but then bringing the thinking together on priorities and path forward
• Mastery of wide range of product management and design thinking techniques and tools such as customer journey maps, service blueprints, vision workshops, roadmaps, storymaps
• Experienced in consistently incorporating non-functional requirements such as performance, security, reliability, ...
• Keen sense of empathy with the user, and champion of user-centered design
• Growth mindset, always looking to improve self, work of the team and adapt to the culture of the organization
• Communication skills (written and verbal) that reflect structured, clear, and objective thinking
• Ability to translate between technical and non-technical audiences to enable business outcomes through technology