Product Owner

Product Owner

Posted 1 day ago by OKEVA

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Negotiable
Inside
Hybrid
Greater London, England, United Kingdom
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Agile Methodology Banking Budgeting Competitor Analysis Constituent Relationship Management Customer Relationship Management (CRM) Software Finance Financial Services Income Statement Management Microsoft 365 Microsoft Dynamics Stakeholder Management

Summary: This role is for a Product Owner on a contract basis, requiring a strong background in banking or financial services. The position involves leading a team to deliver a product vision, specifically for a new CRM platform, while ensuring alignment with client needs and strategic goals. The role is hybrid, necessitating 2 to 3 days in the office each week, primarily based in London or Bristol.

Key Responsibilities:

  • Own and drive the product vision and roadmap for the new CRM platform.
  • Ensure stories and enablers meet acceptance and quality criteria aligned with the vision.
  • Be accountable for the team backlog and help break down features into stories and priorities.
  • Analyze client insight, market and competitor analysis to enhance the proposition offering.
  • Recommend improvements to client experience and drive implementation for acquisition and retention.
  • Demonstrate commercial responsibility for the product set with an end-to-end profit and loss view.
  • Partner with Finance to ensure budgets align with client journey performance.

Key Skills:

  • Good understanding of Agile methodologies and experience working in an Agile team.
  • Hands-on experience leading CRM product delivery in banking or financial services.
  • Proven track record of delivering Microsoft Dynamics solutions.
  • Knowledge of product development and management techniques.
  • Experience of changing team or department mindsets, culture, and structure.
  • Strong leadership skills with a focus on delivering customer value.
  • Excellent track record of meeting objectives within deadlines and budget.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job title: Product Owner

Role type: Contract Inside IR35 Hybrid role - mandatory 2 to 3 days in the office per week

Location: London/Bristol, UK

Banking/Financial Experience Mandatory

Job description: This is an opportunity for a driven Product Owner to take on an exciting new career challenge You’ll understand and deliver the vision of a product from the point of view of customer, end user or stakeholder, leading a team towards this vision It’s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career You'll work from home some of the time, but you'll also spend at least two days a week working in the office

What you'll do

  • You'll own and drive the product vision and roadmap for the new CRM platform for Coutts, envisioning future client needs based on thorough market understanding.
  • You'll ensure stories and enablers meet the acceptance and quality criteria and are aligned to the vision, features and objectives.
  • In addition, you'll:
  • Be accountable for the team backlog and help break down features into stories and priorities
  • Analyse client insight, market and competitor analysis, along with the commercial performance of the product set, to enhance the proposition offering across all franchise journeys
  • Recommend improvements to the client experience, and drive these through to implementation to improve client acquisition, development and retention
  • Demonstrate commercial responsibility for the product set with end-to-end profit and loss view, including benefits realisation
  • Partner with Finance to ensure budgets align with client journey performance

The skills you'll need

  • You'll need a good understanding of Agile methodologies, with experience of working in an Agile team and the ability to relate everyday work to the strategic vision of the feature team with a strong focus on business outcomes.
  • You'll also have hands-on experience leading CRM product delivery, collaborating across business and technology teams to align with strategic goals.
  • You’ll also need:
  • A proven track record of delivering Microsoft Dynamics solutions, ideally in banking or financial services
  • Knowledge of product development and management techniques
  • Experience of changing team or department mindsets, culture and structure
  • Experience of working with delivery teams and knowledge of collaboration techniques
  • Strong leadership skills with proven product experience in the financial services industry and a focus on delivering customer value
  • An excellent track record of meeting objectives in deadlines and budget
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