Product Owner
Posted 1 week ago by Cala Group Limited
Negotiable
Undetermined
Undetermined
Edinburgh, Scotland, United Kingdom
Summary: The Product Owner will lead a cross-functional agile team to enhance the customer journey by delivering value to both internal and external customers. This role involves collaborating with various stakeholders, managing the product backlog, and utilizing customer insights to inform product development. The ideal candidate will possess a strong understanding of agile methodologies and be passionate about creating exceptional products. The position is based in Edinburgh, Scotland, within a company focused on sustainable community development.
Key Responsibilities:
- Consistently communicating with customers (internal and external) to understand their challenges.
- Collaborating across all parts of the organization to gain fresh perspectives and ideas.
- Building, maintaining, and prioritising a product backlog by writing user stories with clear acceptance and testing criteria.
- Participating in sprint planning, testing, sprint demos, and retrospectives.
- Developing deep subject matter expertise to think like a customer and help problem solve.
- Using knowledge and past experiences to inform decision making and customer engagement.
- Working alongside senior stakeholders to define, measure, and monitor sprint success after releases.
Key Skills:
- Experience acting as a Product Owner using agile methodologies.
- Ability to balance competing priorities and communicate trade-offs to stakeholders.
- Skills in collecting and analysing data for decision making and setting priorities.
- Experience leading cross-functional teams and adapting to challenges.
- Problem-solving skills and ability to work independently.
- Familiarity with Marketing, Sales, and Customer Service workflows.
- Knowledge of Salesforce.com platform, ecosystems, and reporting.
Salary (Rate): undetermined
City: Edinburgh
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About The Role
Working with a Product Manager, you will own the end-to-end customer journey as a product by leading a cross-functional agile team. Your focus will be on delivering value for our internal and external customers by understanding how our processes and systems work, and our customer needs. You will also contribute to building out our wider product roadmap and vision.
Key Responsibilities / Deliverables:
- Consistently communicating with customers (internal and external) to understand what they do and the challenges they face.
- Collaborating across all parts Cala to gain fresh perspectives and ideas while also being an evangelist for the customer journey and associated systems.
- Building, maintaining, and prioritising a product backlog by writing user stories that include with clear acceptance and testing criteria.
- Participate in sprint planning, testing, sprint demos, and retrospectives.
- Developing deep subject matter expertise to allow you to think like a customer to help problem solve and generate new ideas.
- Using your knowledge and past experiences to inform your decision making and customer engagement.
- Working alongside senior stakeholders to define, measure, and monitor sprint success after releases.
- Consistently communicating with customers (internal and external) to understand what they do and the challenges they face.
About You
You will be passionate about learning and delivering a great product to your customers. You are energised by working closely with a team of equally dedicated individuals to solve problems every day. Your experience includes:
- Acting as a Product Owner using agile methodologies to create, plan, prioritise, and deliver user stories.
- An ability to balance competing priorities by understanding trade-offs while clearly communicating these to stakeholders.
- Collecting and analysing data to make decisions and set priorities.
- Leading cross-functional teams and adapting to unforeseen challenges to meet commitments.
- Being a problem solver and working independently to explore solutions and options.
- Familiarity with Marketing, Sales, and Customer Service workflows.
- Knowledge of Salesforce.com platform, ecosystems, and reporting.
We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact careers@cala.co.uk.
About Us
The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.