Summary: The Product Owner role at ROCK, a Staysure Group brand, focuses on enhancing the customer journey for a white-labelled travel insurance company. This position requires a customer-centric approach to balance the needs of clients and the business while driving digital transformation. The role involves managing product backlogs, collaborating with cross-functional teams, and leveraging data insights to optimize online travel insurance experiences. Occasional travel is required, with remote and hybrid working options available.

Key Responsibilities:

• User-Centric Product Ownership: Craft a compelling product vision rooted in user needs and validate product hypotheses through research.
• UX/UI Familiarity: Apply best practices for user-friendly digital experiences.
• A/B Testing and Optimisation: Run experiments to enhance website conversion rates.
• E-commerce Expertise: Manage online customer journeys and payment gateways.
• Backlog Management and Prioritisation: Curate and prioritize the product backlog focused on user value and commercial impact.
• Collaboration with Cross-Functional Teams: Foster communication with clients, designers, developers, and stakeholders.
• Commercial Acumen: Balance user needs with business growth objectives through market research and analysis.
• Champion of Best Practices: Advocate for product management best practices and continuous learning.
• Stakeholder Management and Communication: Engage with stakeholders at all levels to ensure alignment and gather feedback.

Key Skills:

• Experience in digital product management with a focus on user-centric products.
• Expertise in user research methodologies and tools.
• Strong commercial acumen and data-driven decision-making abilities.
• Exceptional communication and leadership skills.
• Experience in digital transformation and customer journey enhancements.

Salary (Rate): 70000

City: Crawley

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other