Product Owner - CRM
Posted 6 days ago by Hays
£55,000 Per year
Undetermined
Undetermined
Cornwall, England, United Kingdom
Summary: The role of Product Owner - CRM involves acting as a key liaison between business needs and delivery teams within a financial services organization. The successful candidate will manage the product roadmap, prioritize the backlog, and ensure that the development team addresses the right problems effectively. This position requires a hands-on approach to delivering Salesforce-based solutions while collaborating with various stakeholders. The role offers a comprehensive benefits package and opportunities for professional growth.
Key Responsibilities:
- Define and own the product roadmap.
- Manage and prioritize the backlog.
- Gather and refine requirements.
- Collaborate closely with stakeholders and the development team.
- Ensure the team is solving the right problems with clear scope and direction.
Key Skills:
- Proven experience as a Product Owner or similar role delivering Salesforce-based solutions.
- Skill in gathering requirements and translating them into prioritized user stories.
- Ability to define acceptance criteria and support development and QA.
- Experience in backlog management, prioritization, and Agile sprint planning.
- Excellent communication and stakeholder engagement skills.
- Analytical, pragmatic, and delivery-focused with commercial and financial awareness.
- An understanding of financial service regulations is a plus.
Salary (Rate): £55,000.00 yearly
City: Cornwall
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Your New Company Be part of a central and vital financial services organisation, where your work directly impacts loan origination and servicing operations. Join a team dedicated to maximising the value of a robust Salesforce platform.
Your New Role As a hands-on CRM Product Owner, you'll be the bridge between business and delivery. You'll define and own the product roadmap, manage and prioritise the backlog, gather and refine requirements, and collaborate closely with stakeholders and the development team to deliver impactful improvements. Your mission: ensure the team is solving the right problems with clear scope and direction.
What You'll Need to Succeed Proven experience as a Product Owner (or similar) delivering Salesforce-based solutions. Skill in gathering requirements and translating them into prioritised user stories. Ability to define acceptance criteria and support development and QA. Experience in backlog management, prioritisation, and Agile sprint planning. Comfort working autonomously in a fast-paced environment. Excellent communication and stakeholder engagement skills. Analytical, pragmatic, and delivery-focused with commercial and financial awareness. An understanding of financial service regulations is a plus.
What You'll Get in Return Enjoy a comprehensive benefits package designed to support your well-being, lifestyle, and professional growth, including: 25 days annual leave + bank holidays, your birthday off, holiday purchase, and a sabbatical scheme. Private healthcare, Bupa Employee Assistance Programme, and a wellness allowance. Cycle to Work, Home and Tech schemes, volunteering, staff discounts, and an employee referral bonus.
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