Product Owner (Banking, KYC, customer journey mapping)

Product Owner (Banking, KYC, customer journey mapping)

Posted 3 days ago by Insight International (UK) Ltd

Negotiable
Undetermined
Onsite
Sheffield, England, United Kingdom

Summary: The role of Product Owner in Sheffield involves leading digital and user-centric product initiatives within a contract framework. The position requires extensive experience in product management, particularly in customer journey mapping and stakeholder engagement. The successful candidate will demonstrate strong analytical and decision-making skills, with a focus on driving value in a regulated industry. Familiarity with banking and KYC/CDD solutions is advantageous.

Key Responsibilities:

  • Lead product initiatives with a focus on digital and user-centric outcomes.
  • Identify intended benefits and outcomes to assist in prioritization processes.
  • Collaborate with business teams and engage stakeholders at all levels.
  • Leverage financial information to monitor costs and make commercial decisions.
  • Manage critical decision-making processes in a regulated industry.
  • Experiment and test ideas while sharing learnings and insights.
  • Utilize strong analytical, problem-solving, and process design skills.
  • Work within Agile/Scrum environments and adapt to shifting priorities.
  • Challenge thinking and influence across the organization.

Key Skills:

  • Extensive experience in product ownership or management.
  • Ability to identify benefits and outcomes for prioritization.
  • Experience in customer journey mapping.
  • Strong stakeholder engagement and collaboration skills.
  • Financial acumen for monitoring costs and making decisions.
  • Management and decision-making experience in regulated industries.
  • Analytical, problem-solving, and process design skills.
  • Knowledge of Project Management, Business Analysis, and Software Development Lifecycle.
  • Comfortable with ambiguity and shifting priorities.
  • Experience in banking and KYC/CDD solutions is a plus.

Salary (Rate): undetermined

City: Sheffield

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Role: Product Owner

Location: Sheffield (3days/week On-Site)

Job Type: Contract

Job Description:

  • Extensive experience in a digital, technical or user centric product role (Product Owner or Product Manager).
  • Ability to identify intended benefits and outcomes to assist in prioritisation process, and illustrate excellent decision-making skills to inform road map development
  • Experience of working directly with business team
  • Working experience in “customer journey mapping”
  • Ability to positively influence, engage and collaborate with stakeholders at all levels, including high value customers, suppliers / vendors, and other internal Product teams
  • Experience leveraging financial information to monitor costs and/or make commercial decisions to drive value
  • Demonstrable management and critical decision-making experience in a regulated industry
  • Confidence to experiment, test ideas, and share learnings and insights.
  • Strong analytical, problem solving, process design, and requirements gathering skills along with knowledge of Project Management, Business Analysis, and / or Software Development Lifecycle - ideally in an Agile / Scrum environment.
  • Comfortable with ambiguity, shifting priorities, and being outside your comfort zone
  • Able to challenge thinking and influence across the organisation.
  • Good to have experience in banking and onboarding and KYC/CDD solutions or similar products