Product Manager
Posted 1 week ago by Hays
£650 Per day
Inside
Undetermined
Waterside, England, United Kingdom
Summary: The Baggage Product Manager/Specialist role at a leading airline company in London focuses on system administration, configuration, and change management of applications and products. The position requires collaboration with various stakeholders to drive product evolution and ensure compliance and operational efficiency. The role demands strong IT acumen and effective communication skills to influence external partners and support system changes. The contract is for 6 months, with a full-time commitment of 37.5 hours per week.
Key Responsibilities:
- Deliver system administration/configuration and change management for applications/products.
- Develop and maintain system expertise and share knowledge with squad members.
- Support product compliance and robust system support coverage.
- Create and maintain system configuration, reference data, and rules.
- Document and cascade system changes, test documentation, and user guidance.
- Collaborate with stakeholders to assess feasibility and manage delivery of system changes.
- Represent business areas in industry working groups and meetings.
- Take proactive ownership of personal development in the role.
Key Skills:
- Strong IT acumen and structured mindset.
- Good written and verbal communication skills.
- Ability to explain and influence external partners.
- Teamwork and individual work capability.
- Ability to manage complex issues under pressure.
- Sound knowledge of operations business and systems.
- Ability to present clear and concise test data and analysis.
- Flexibility and ability to reprioritize tasks.
- Strong IT aptitude for system issues and stakeholder communication.
- Background in systems with strong IT acumen.
- Prior knowledge of baggage business processes and messages.
- Experience in system testing and creating relevant test data (desirable).
Salary (Rate): £650 daily
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
I hope you’re okay! Are you ready for your next professional adventure? We share your motivation to progress your career and achieve your ambitions – so we want to let you know about the latest Baggage Product Manager/Specialist- London role. Check out the details for this vacancy, with a world-leading airline company, below:
Location : Waterside, London
Contract ended : 6 months
Hours: Monday to Friday (37.5 hours a week)
Rate: £500-650 per day through UMBRELLA (Inside IR35)
Job purpose: Deliver the system Administration/configuration AND change management of a given set of Applications/products. To support and drive the product evolution of systems provided by suppliers, and deliver the core Configuration and change management associated with those systems
Accountabilities
- System Expertise
- Develop and maintain system expertise related to systems in scope and operational domain in scope for the role
- Share expertise and domain knowledge with squad members to support the daily activities of the squad
- Work closely with and support ASM with product expertise to ensure systems remain compliant from a security point of view
- Work closely with and support ASM with product expertise to ensure we maintain robust system support coverage
- SystemConfig and change delivery
- Create and maintain system configuration, reference data and rules to safeguard legality and operability of the system for the Operations
- Configuration of systems to facilitate business delivery
- Work jointly with QA to create and develop test cases and deliver testing for system changes
- Support change delivery
- Document and cascade system changes, test documentation, release notes, user guidance and activity metrics
- Work jointly with Product Manager to Develop baggage operational application, product and systems’ roadmap to support business requirement.
- System evolution
- Work collaboratively with stakeholders, Business Analyst, Solution architect and other squad member, to assess feasibility, define and scope requirements and solution and manage delivery of system changes
- Represent relevant business areas in industry working groups and regular meetings as a key contributor
- Work collaboratively with Product Manager and Influence Suppliers’ roadmap and backlog to maximise the value delivered by the application, product or systems, to our operations.
- Other
- Take proactive ownership for personal development in the role
Skills / capabilities
- Strong IT acumen – demonstrating structured mindset
- Good communication skills, both written and verbal
- Ability to explain and influence external partners
- Ability to work as part of a team or as an individual
- Ability to work under pressure and manage complex and often unique issues creating relevant clarity
- Sound knowledge of Operations business & systems
- Ability to present clear and concise test data and analysis
- Remain up to date on wider business issues and able to see big picture and relate to role
- Demonstrates flexibility – and able to reprioritise when mitigating circumstances change.
- Able to work at a detailed level to maintain a robust set of base data but also able to evaluate the business wide impact of any changes
- Very strong IT aptitude – able to work comfortably with IT on systems issues and communicate effectively with business stakeholders
Qualifications / experience
- Background in systems with strong IT acumen
- Prior Knowledge and experience of baggage business process and baggage messages
- Experience of system testing and creating relevant test data, executing tests and producing test exit reports (desirable).
Start Date ASAP
Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role – please let me know.