Product Manager
Posted 3 days ago by Infoplus Technologies UK Limited
Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The Product Manager role is focused on leading business change initiatives to ensure successful adoption of technology changes within business operations. This position requires collaboration with Technology Delivery Managers and Product teams to translate technology delivery into measurable business outcomes. The role emphasizes stakeholder engagement, change management, and the embedding of changes into business-as-usual operations. The ideal candidate will have a strong background in managing change within technology programs, particularly in regulated environments.
Key Responsibilities:
- Lead business change activities to support technology delivery programmes and projects
- Assess and manage business readiness, impact and adoption risks
- Develop and execute change and adoption plans, ensuring smooth transition to live services
- Define and maintain business change plans aligned to delivery roadmaps
- Ensure alignment between technology delivery timelines and business implementation
- Coordinate activities such as training, communications and business engagement
- Build strong relationships with business stakeholders, technology teams and senior leaders
- Act as the bridge between delivery teams and operational business areas
- Facilitate workshops, decision-making forums and stakeholder engagement sessions
- Analyse and document business process, organisational and operating model impacts
- Identify risks to adoption, operational disruption and regulatory compliance
- Define mitigation strategies to ensure safe and controlled implementation
- Ensure changes are effectively embedded into BAU operations
- Support the transition from project delivery to service ownership
- Monitor early life support and ensure stabilisation of services post go-live
- Operate within client governance frameworks, ensuring change is controlled, auditable and compliant
- Work with delivery teams to ensure alignment with risk, control and regulatory expectations
- Provide clear reporting on change progress, impacts and adoption metrics
Key Skills:
- Proven experience delivering business change within technology programmes
- Strong understanding of change management frameworks (e.g. impact assessment, adoption, comms, training)
- Ability to operate in Agile / hybrid delivery environments
- Experience working alongside technology delivery, product and engineering teams
- Strong stakeholder management and communication skills
- Experience in regulated environments or financial services (desirable)
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Role: Product Manager
Location: London, UK (Hybrid)
Type: Contract Position
Please find below JD:
Role Title: Product Manager
Role Overview
The Business Change Manager is responsible for ensuring that technology change initiatives are successfully adopted and embedded into business operations. Working alongside Technology Delivery Managers and Product teams, the role focuses on translating technology delivery into business outcomes, ensuring changes are understood, adopted and deliver measurable value to the client’s regulatory objectives.
KEY SKILLS & EXPERIENCE
- Proven experience delivering business change within technology programmes
- Strong understanding of change management frameworks (e.g. impact assessment, adoption, comms, training)
- Ability to operate in Agile / hybrid delivery environments
- Experience working alongside technology delivery, product and engineering teams
- Strong stakeholder management and communication skills
- Experience in regulated environments or financial services (desirable)
KEY RESPONSIBILITIES
- Business Readiness & Adoption
- Lead business change activities to support technology delivery programmes and projects
- Assess and manage business readiness, impact and adoption risks
- Develop and execute change and adoption plans, ensuring smooth transition to live services
- Change Planning & Delivery
- Define and maintain business change plans aligned to delivery roadmaps
- Ensure alignment between technology delivery timelines and business implementation
- Coordinate activities such as training, communications and business engagement
- Stakeholder Engagement
- Build strong relationships with business stakeholders, technology teams and senior leaders
- Act as the bridge between delivery teams and operational business areas
- Facilitate workshops, decision-making forums and stakeholder engagement sessions
- Impact Assessment
- Analyse and document business process, organisational and operating model impacts
- Identify risks to adoption, operational disruption and regulatory compliance
- Define mitigation strategies to ensure safe and controlled implementation
- Embedding Change
- Ensure changes are effectively embedded into BAU operations
- Support the transition from project delivery to service ownership
- Monitor early life support and ensure stabilisation of services post go-live
- Governance & Controls
- Operate within client governance frameworks, ensuring change is controlled, auditable and compliant
- Work with delivery teams to ensure alignment with risk, control and regulatory expectations
- Provide clear reporting on change progress, impacts and adoption metrics
OUTCOMES / MEASURES OF SUCCESS
- Successful adoption of technology solutions by business users
- Minimal operational disruption at go-live
- Clear evidence of business value and regulatory outcomes realised
- High levels of stakeholder engagement and satisfaction