Product Manager

Key Responsibilities

• Own and communicate the product vision, strategy and roadmap.
• Understand user needs and translate them into clear product priorities.
• Develop, manage and prioritise product backlogs.
• Make evidence-based decisions using user research, data and service performance.
• Work collaboratively with multidisciplinary Agile delivery teams.
• Define outcomes, success measures and product KPIs.
• Manage competing priorities and make informed decisions around scope and delivery.
• Build strong relationships with senior stakeholders and effectively manage differing requirements.
• Identify dependencies, risks and opportunities throughout the product lifecycle.
• Champion user-centred design and continuous improvement.
• Support products and services through different phases of delivery, from Discovery and Alpha through to Beta and Live.

Skills & Experience

• Strong experience working as a Product Manager or Senior Product Manager within complex digital environments.
• Experience delivering digital products and services within multidisciplinary teams.
• Strong knowledge of Agile and user-centred design (UCD) approaches.
• Experience developing product strategies, roadmaps and prioritised backlogs.
• Excellent stakeholder management and influencing skills.
• The ability to balance user needs, organisational objectives and technical considerations.
• Strong experience using data, research and evidence to inform product decisions.
• Experience working across the full digital service lifecycle.
• Previous public sector or government experience would be highly advantageous.
• Knowledge of GDS Service Standards and Government Service Manual would also be beneficial.

Working Arrangements

The role can be based from Birmingham, London or Leeds, with hybrid working across office/client locations and home.

Candidates should therefore be comfortable with a mixture of remote and onsite working depending on programme requirements.